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Re: How Debian should handle users requests?

Arto Jantunen writes ("Re: How Debian should handle users requests?"):
> I don't think reportbug should allow filing bugs against general at
> all. The extremely rare cases when one is needed can be filed manually.

Indeed. If the user tries to do so, it should direct the user to a
support forum.

As a more radical suggestion, perhaps it should divert the usual
output email to debian-user ?  Probably we should ask the inhabitants
of debian-user what they think of this idea...


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