Bug#703946: general: OS freezes, but mouse and ping keeps working

[Javier Barroso <javibarroso@gmail.com>]

Hello,

On Tue, Mar 26, 2013 at 4:26 AM, Felipe <unknowuser01@gmail.com> wrote:
> Package: general
> Severity: critical
> Justification: breaks the whole system
>
> Hi everyone.
>
> When using Google Chrome (I cannot assure you that it only occours with
> it), more often surfing on Google+, the system freezes, but the mouse
> pointer keeps working. When I close the notebook screen, it goes to
> "suspend", but when I power it again, it comes back to the last state,
> with the screen freezed.
>
> I tried to close and open the notebook to see if the logon screen would
> appear, but, as I said, it didn't.
>
> Another important thing: when freezed, the notebook keeps responding to
> pings. There's no packages lost.

Do you use gnome shell? It seems like a gnome-shell hang (my  computer
had the same syptoms some weeks ago). Could you test with another
desktop environment?

Is your laptop ssh accessible while it is "freezed"? If so, you could
investigate which process is the responsible of such freeze.

Regard,