Re: What bug reports are for

["Jesús M. Navarro" <jesus.navarro@undominio.net>]

Hi, Josselin:

En fecha Domingo, 27 de Febrero de 2011, Josselin Mouette escribió:
> Le dimanche 27 février 2011 à 14:50 +0200, Dmitry Baryshev a écrit :
> > Who should do this investigation? I did it because I know how to debug
> > this. If user don't know how to debug this, his bug report will be
> > closed without reassigning to proper package. Hence this investigation
> > should be done by maintainer, not user.
> 
> You seem to forget the very reason bug reports are here. Their point is
> not to offer a service to our users - if you want that, you’ll need paid
> support. Bug reports are here to help improving the distribution.

Good to know.

Is *that* Debian's official position?  That the bug report system is not there 
to offer a service to Debian users?

Cheers.