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Re: What bug reports are for

On Tue, 01 Mar 2011, Jesús M. Navarro wrote: 
> Is *that* Debian's official position? That the bug report system is
> not there to offer a service to Debian users?

The BTS exists to help maintainers fix and track fixed bugs in their
packages. The service to users comes from the BTS enabling maintainers
to fix their bugs.

While it's certainly not optimal, closing bugs which are
unreproducible or incomplete are sometimes necessary because we do not
have an infinite amount of maintainers to fix bugs. If there are
people who feel strongly about helping to get these unreproducible or
incomplete bugs in a state where someone can actually resolve them,
then please, form a crew, and start working on them. Feel free to let
owner@bugs.debian.org know how you want to know about these bugs if
you need some additional features in the BTS. We certainly could use
more bug triagers.

Haranguing maintainers who are doing a best-effort job or further
discussion on -devel about this should not be necessary.

Don Armstrong

Your village called.
They want their idiot back.
 -- xkcd http://xkcd.com/c23.html

http://www.donarmstrong.com              http://rzlab.ucr.edu

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