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Re: Reportbug not translated (Was: Bug#605892: please state that mails will be publically archived)

On Mon, Dec 06, 2010 at 02:31:12PM +0100, Mike Hommey wrote:
> Wouldn't a translated reportbug be an invitation for non-english bug
> reports? That would surely be helpful for users, but otoh, a maintainer
> who can't read the bug reports can't do anything for theses users...

If backed up by a proper patch an automatic translation might make sense.
What about some intermediate step like:

  The recipient of your export does most probably not understand your
  mother language $LANG and thus the report should be sended in English
  language.  If you are not able to describe the problem properly in
  English please send a mail to $USER_MAILING_LIST_FOR_LANG and ask
  for a proxy bug reporter.

(or something in this sense).  If this will not lead to a proper bug
report but some user who gets help on the mailing list (learns about the
mailing list as a way to get help) this is also a positive effect.

I also have the impression that some bug reporters can somehow describe
a problem but do not understand things like severities etc - so it might
be that translating this can be helpful for some people.  
> The only way I can see this working would be to have a sort of staging
> bts, where users could send their bugs in their mother tongue, and where
> some i18n teams could translate and forward to the actual bts. That's a
> long way before that happening, and I'm not certain it would work well.

Contacting the native language mailinglist could be such "staging BTS".

And yes, I'm aware that this is not really optimal and that's why I
hesitated to simply fire up reportbug and file a bug report against it.

Kind regards



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