On Thu, 16 Apr 2009, Marco d'Itri wrote:Clearly something is wrong. At the time that this bug was closed you
> On Apr 16, Holger Levsen <firstname.lastname@example.org> wrote:
> > Marco, if this is not a udev bug, please reassign it to the proper
> > package, but dont make users workaround you. Also note that 524276
> > is about udev in stable, which is not etch anymore.
> I have no reason to believe that there is a bug (hint: "my computer
> is not working as expected" is not a bug).
haven't even identified what the actual problem is or at the very
least pointed the user at the type of information required so that the
actual problem can be identified.
If you want to delegate the initial triaging of your bugs to
> The user should ask for support on debian-user or a similar forum.
debian-user or some random forum, that's your business, but you still
need to inform the user that they should ask
email@example.com for assistance because you don't want to
deal with what is likely a user configuration issue.
Even a simple template response pointing people at the right resources
would be useful.