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Re: Practical solutions to: the new style "mass tirage" of bugs



Be sure that somebody looks at new bugs.
As days pass, the test conditions in the report e.g., URLs, deteriorate.
As weeks pass, the user may have removed the package for another.
As months pass, the user may no longer be working on related projects.
As years pass, the user himself might have passed... away.
So strike while the iron is hot, be sure to look at new bugs as they
come in. This is where you can focus scarce recourses.
Also detect when an old bug got a new mail sent to it,
and treat it like a new bug as above.

Be sure to look at a bug at least once before asking the user to reproduce it a
second time.

Regarding bug black hole packages, users should still report bugs they find.


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