Re: Bug#283751: ITP: fakepop -- fake pop3 server to warn users that only pop3-ssl is available
On Wednesday 01 December 2004 04:59 pm, Brian May wrote:
> >>>>> "Petter" == Petter Reinholdtsen <firstname.lastname@example.org> writes:
> Petter> "connection refused" generate a support request from the
> Petter> user, and increases the load on the support organisation.
> Petter> The users will ask what the error message mean, and will
> Petter> have to get the explanations individually. A message
> Petter> poping up every time the user connect to the wrong service
> Petter> will normally change the users behaviour without any extra
> Petter> work for the support organisation.
> This assumes that the client program will display the error message.
> IIRC, Some programs will just display "invalid password" regardless of
> what the server returns. This makes debugging any problems difficult.
> IIRC Outlook falls into this category.
> Even if the client returns the error message to the user, users
> frequently (read: close-to-always) are unable to *read* error messages
> (in my experience) and will interpret the error as "invalid password"
> regardless of what was actually displayed in the message box. These
> people won't be able to tell technical support any more then the very
> misleading "Mail doesn't work as it doesn't like my password!".
> Brian May <email@example.com>
My understanding is that it allows the login given any username/password,
and returns actual e-mail messages with the information. If the client
program refuses to display the e-mail message, it won't be very useful with
a real pop3 server.