[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: Bug#283751: ITP: fakepop -- fake pop3 server to warn users that only pop3-ssl is available

On Wednesday 01 December 2004 04:59 pm, Brian May wrote:
> >>>>> "Petter" == Petter Reinholdtsen <pere@hungry.com> writes:
>     Petter> "connection refused" generate a support request from the
>     Petter> user, and increases the load on the support organisation.
>     Petter> The users will ask what the error message mean, and will
>     Petter> have to get the explanations individually.  A message
>     Petter> poping up every time the user connect to the wrong service
>     Petter> will normally change the users behaviour without any extra
>     Petter> work for the support organisation.
> This assumes that the client program will display the error message.
> IIRC, Some programs will just display "invalid password" regardless of
> what the server returns. This makes debugging any problems difficult.
> IIRC Outlook falls into this category.
> Even if the client returns the error message to the user, users
> frequently (read: close-to-always) are unable to *read* error messages
> (in my experience) and will interpret the error as "invalid password"
> regardless of what was actually displayed in the message box. These
> people won't be able to tell technical support any more then the very
> misleading "Mail doesn't work as it doesn't like my password!".
> --
> Brian May <bam@debian.org>

My understanding is that it allows the login given any username/password, 
and returns actual e-mail messages with the information.  If the client 
program refuses to display the e-mail message, it won't be very useful with 
a real pop3 server.


Reply to: