Re: Debian Enterprise - a Custom Debian Distribution
On Tue, Dec 02, 2003 at 09:53:19AM +1100, Zenaan Harkness wrote:
> On Tue, 2003-12-02 at 07:31, David B Harris wrote:
> > who run it, as is so often the case these days. I can't count the number
> > of times I've heard horror stories from HP customers (and other vendors
> > as well) about people being unable to RMA hardware because they're using
fully agreed :-(
> BTW, what's RMA stand for?
It stands for "Return Material Authorization" and means that you get a
number to stick on your broken hardware you want to ship back to the
vendor for repair.
If you're running something not included when you bought it, or on a
usually very short compatibility list, then most vendors I've
encountered so far are _very_quick_ to tell you that you broke the
hardware because you used non-approved software, and/or that you need
to verify first if your hardware is also broken under their
pre-installed crap, and file a bug stating the kind of breakage with
their pre-installed software (usually).