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Re: Bug#123234: Deprecate BTS "close" command?



On Mon, Dec 10, 2001 at 02:45:35PM +0100, Luca - De Whiskey's - De Vitis
wrote:
[...]
> If the problem is that no explanation is sent with the close command, I
> think that this is only a matter of kindness of the DD manipulating the
> bugs; I prefer to teach people to behave in the better way for the
> community, rather than deny the whole community to do something.

On Mon, Dec 10, 2001 at 09:55:50PM +0000, Julian Gilbey wrote:
> Someone (deleted the email; sorry) said that they didn't want to take
> away the opportunity to use the "close" command, and that education
> was better.

This was not exactly what i wrote and intended.
If the problem is that some DD close their bug and do not provide a
reason when, instead, they should, i prefer to reopen the bug asking
for a proper reason (as proposed in some mail).

I'm used to think positively, so i always suppose that there were a good
reasons. A simple notification is more than enough to me the most of the
cases.

> I claim that there is *no* situation in which using the close command
> is better that mailing nnnnn-done (although there may be situations in
> which they are equally good).  And usually, using the close command is
> actually worse than mailing nnnnn-done.

Depends on the point of view, and the situations: i reported two
situation in which the close command is quicker for the DD closing the
bug, and a reason is provided in some other way (supposing the submitter
of the report is interested).

cheers,
-- 
Luca - De Whiskey's - De Vitis
aliases: Luca ^De [A-Z][A-Za-z\-]*[iy]'\?s$

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