Re: [woodm@equire.com: XFree86 common]
On Thu, Aug 30, 2001 at 12:52:12PM -0500, Branden Robinson wrote:
> On Thu, Aug 30, 2001 at 12:26:07PM +0200, Eric Van Buggenhaut wrote:
> > You're at a such high position that you delegate tasks now ?
> [...]
> > \/ \/ Av. Santa Engracia, 54
> > a n d a g o |-- E-28010 Madrid - tfno:+34(91)2041100
>
> <Jingofiend> What is it with you guys in Spain? Santiago flamed me in
> private email for daring to ask someoone else to answer a FAQ.
> </Jingofiend>
>
> Anyway, I've been punting private mails to the Debian lists for years.
> It's a common practice. My job is to maintain my packages, not to
> answer private emails all day. By forwarding messages like this to
> debian-devel or debian-user, I ask for someone to volunteer to answer
> the person's question.
Now, I don't want to imagine the amount of mails and noise, we'd had if
everybody did this ...
Probably it takes you as much time to send a message to the list asking for
someone else to help as to answer the sender of the message directly.
>
> If no one volunteers, the mail goes just as unanswered as it would if I
> never passed it along. So by forwarding the mail, I *increase* the
> chances that it will get answered, and that a curious user will be
> helped.
>
> Perhaps you'd care to explain to me how this is wrong?
I use to answer the private mail suggesting the sender to contact a
mailing-list. At least he'd know what he'll have to do next time he faces a
problem.
>
> --
> G. Branden Robinson |
> Debian GNU/Linux | If encryption is outlawed, only
> branden@debian.org | outlaws will @goH7Ok=<q4fDj]Kz?.
> http://people.debian.org/~branden/ |
--
Eric VAN BUGGENHAUT "Real Programers don't use Pascal"
\_|_/ Andago
\/ \/ Av. Santa Engracia, 54
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eric@andago.com
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