Re: 1.3 installation report
In your email to me, Andreas Jellinghaus, you wrote:
>
> On Jun 3, Jim Pick wrote
> > This flaw needs to be publicized a bit more. I'm sure I would have
> > figured out the problem via the bug system eventually - but I shouldn't
> > have to do that.
> >
> > Is there a document where "Errata" can go? How about a release-specific
> > FAQ that we can update after 1.3 has been release? I can think of
> > a number of questions that could go onto it. This could be prominently
> > featured on the web site and the ftp server.
>
> i'm missing the same thing: debian should have a database with error
> reports and how to fix them. every big bug should be documented (we had
> this bud <description>, and you can solve it this way : <solution>. it's
> also fixed in the new release debian <version> and in the package xyz
> <version>.").
>
> look at other distributions : they have support databases (www.suse.de,
> maybe also www.suse.com and other distributions). the bug archive is ok
> for us developers, but after a bug is closed, it wouldn't help. and a
> user should not have to read the whole discussion, he only needs the bug
> description and the solution to solve it.
Matt Surico and I have been slowly (very) developing a call/problem tracking
system/knowledge base system. Maybe we need to make it speed up a little
more...
Tim
--
(work) sailer@bnl.gov / (home) tps@buoy.com - http://www.buoy.com/~tps
"The squeaky wheel gets the grease,
but gets changed at the next opportunity if it squeaks habitually."
** Disclaimer: My views/comments/beliefs, as strange as they are, are my own.**
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