Re: A good charge against free operating systems
> ----- Original Message -----
> From: Philipp Schulte <firstname.lastname@example.org>
> To: email@example.com
> Subject: A good charge against free operating systems
> I think you always have to distinguish between the _administrator_ and
> the _user_ of a system. Of course here at my personal desktop-system I
> am both admin and user but this is not the way it has to be.
> I friend of mine knows nothing about computers and he decided to get
> one for his studies. I installed Debian an his system, configured it,
> provided it with a nice gnome-desktop and showed him how to open
> netscape, play mp3s and write documents with StarOffice. He is happy
> with it because it works.
> It's not the users job to install and maintain a system, he wants to
> use it. There are better people around to install and configure. Just
> because M$ told the people that computers are easy and everybody can
> install Windows and use it doesn't mean GNU/Linux has to support this
> wrong assumption.
Great. But what happens if something is messed up with the system?
Is is desireable that those "end users" need to call a friend or a
service guy to fix a problem? I still think if you own a computer
you should be able to handle it's basic problems and diseases.