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Regarding: Bug#418043: debian installer: no *new* issues

Op 14-04-2007 om 22:26 schreef Josh Buhl:
> > Closing your report as there were no real new issues. 
> I  must say I feel put off by this. Most of the issues are minor
> (as I myself also stated), but the sata problem cost me a lot of time
> (as did the careful documentation and submission of my installation
> report) and I feel completely guiltless in this issue. It's not a
> faq, it's not in the guide, it's unexpected behaviour, and it cost
> me a couple hours. All you need is to do is add a comment to the
> grub dialogue screen and the guide to the effect that this might be a
> problem. How can you be so cavalier about closing this bug and stating
> "no real issues"? Most new computers have sata drives and many people
> installing new systems will be plugging in some old ide drive to
> transfer data from.  Are you prepared to potentially waste the hours
> of other people's lives by not addressing this real problem?

The special word is *new* as in "no real new issues".

It is good to worry about real issues and it is even better to solve issues.

How to worry can be done in several ways.
A good way is to ask for more information.
Example given:

   Which software part does switch off ACPI?

The answer allows to zoom in on the issue.

The thing I'm trying to tell is, that there are several ways to cope with
a reply like 'Closing your report as there were no real new issues.'
For me it means "The reported issues are covered elsewhere."

> I don't think the acpi thing should be so flippantly disregarded
> either. It's just too easy to add a comment on the right page to save
> users trouble, so why not do it?

That is covered
in http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=418043;msg=25
and everbody is welcome to help with that.

> cheerios,
> -j
> -- 
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