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Bug#384202: Failure on systems with HP iLO 2



Package: installation-reports
Severity: important

Boot method: CD and network
Image version: Etch Beta 3
Date: 22 August 2006

Machine: HP DL 360 G5
Processor: 2 x Intel Xeon
Memory: 6 GB
Partitions: 1 partition

Output of lspci and lspci -n:

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it

Initial boot worked:    [O]
Configure network HW:   [O]
Config network:         [E]
Detect CD:              [ ]
Load installer modules: [E]
Detect hard drives:     [ ]
Partition hard drives:  [ ]
Create file systems:    [ ]
Mount partitions:       [ ]
Install base system:    [ ]
Install boot loader:    [ ]
Reboot:                 [ ]

Comments/Problems:

Installation hangs after you select the keyboard lang. and locality, with a blue screen, black box in the lower left hand corner. This happens with any HP server using iLO 2 (integrated lights out version 2)

Switching to virtual terminal 2, cat /var/log/syslog, there are tons of events like:

....
usb 5-2: new full speed USB device using uhci_hcd and address 81
hub 5-2:1.0: USB hub found
hub 5-2:1.0: 7 ports detected
usb 5-1: USB disconnect, address 80
usb 5-1: new full speed USB device using uhci_hcd and address 82
input: HP Virtual Keyboard as /class/input/input4992
input: USB HID v1.01 Keyboard [HP Virtual Keyboard] on usb-0000:01:04.4-1
input: HP Virtual Keyboard as /class/input/input4993
input: USB HID v1.01 Mouse [HP Virtual Keyboard] on usb-0000:01:04.4-1
usb 5-2: USB disconnect, address 81
...

If I 'modprobe -r uhci_hcd' , the installer gets a bit farther and then hangs again, when it attempts to detect USB disks in the lead up to partman.

This issue is known to be fixed in the 2.6.17 kernel.

Websites with more information:
Patch:
http://lists.planet-lab.org/pipermail/cvs/2006-June/010109.html
http://www.mail-archive.com/linux-usb-devel@lists.sourceforge.net/msg42472.html

HP Forums:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1036102


RedHat has previously identified and fixed this issue:

Mon Mar 27 2006
Ernie Petrides <petrides@redhat.com> kernel-2.4.21-40.5.EL
...
- increase USB HCRESET timeout for new HP systems w/iLO2 (Norm Murray)
...

I think the solution will be, to build the di kernel with this patch enabled.

thanks,
Erik



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