On Sat, Jan 24, 2009 at 4:30 AM, Umarzuki Mochlis <umarzuki@gmail.com> wrote: > Recommend me a nice, easy to use free and open source software for support > ticketing system on linux adn please tell me why do you like it :) otrs is good for tickets, it has hierarquical queues/tickets. If you want tickets for dev, take a look on redmine.