Re: Ticketing system
On 2009-01-24T11:30:45, Umarzuki Mochlis wrote:
> Recommend me a nice, easy to use free and open source software for support
> ticketing system on linux adn please tell me why do you like it :)
We use Request Tracker 3.6 at work. It has a functional web interface,
nice search capabilities, a couple of canned reports that I use, and
can be extended via scripts as needed:
http://bestpractical.com/rt/
The relevant packages in Debian are:
rt3.6-apache2 (or rt3.6-apache)
rt3.6-clients
/Allan
--
Allan Wind
Life Integrity, LLC
http://lifeintegrity.com
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