Bug#680109: Advice on bug #680109 (proposal would break translations of the website footer)
2015-05-29 7:49 GMT+02:00 Paul Wise <pabs@debian.org>:
> debian-www gets a lot of misplaced emails that should go elsewhere, to
> debian-user or trademarks@ etc. The time spent responding to these
> emails could be spent on fixing the website instead. I think we should
> help people find the correct place for their inquiry up front, to
> reduce the amount of time wasted by us and to reduce the amount of
> time before they get their question answered. We should also help
> people provide the needed information up-front so we don't have to
> waste time asking for it.
I agree with you: it's a waste of time for everyone. And the person
who asks has to wait someone explains he sent his question/remark at
the wrong list.
> About the legalistic part, people often complain to Debian that we
> made their emails public,
I wonder if hiding the email in the html archives could lower the
complain. I think it would be easy to transform the email field like:
john-doe@provider.tld -> john-doe AT provider DOT tld
It will not block everyone to understand the right email address and
the archive will not be found when searching the e-mail into a search
engine.
The RedHat archive does something equivalent. For example:
https://www.redhat.com/archives/anaconda-devel-list/2015-May/msg00006.html
--
Stéphane
Reply to: