Re: Debian: abandon ship?
On Mon, 2002-06-17 at 05:19, Andrew Fowler wrote:
> On Mon, 2002-06-17 at 11:27, ben wrote:
> > On Monday 17 June 2002 12:27 am, Andrew Fowler wrote:
> > > On Mon, 2002-06-17 at 02:22, Jeronimo Pellegrini wrote:
[snip]
> No intention of retracting it. But I will expand: The above was in
> no-way meant to be a measure or comparison of quality, speed etc.
> between contractual support and enthusiasts' mailing lists. I'd
> personally rather go with mailing lists any day BUT the one who's head
> is for the chop when things go wrong is often not (only) the admin, but
> the IT boss, and in my experience, they'd all rather have the safety net
> below them in the form of a support contract from a nice big company
> that even the board of managers have heard of (e.g. RH) !
You are right. However, it's been my experience that, except
for a shining few really good ones, most "help desks" are mediocre
at best. So that "safety net" usually is an expensive illusion.
--
+-------------------------------------------------------------+
| Ron Johnson, Jr. Home: ron.l.johnson@cox.net |
| Jefferson, LA USA http://ronandheather.dhs.org:81 |
| |
| "Object-oriented programming is an exceptionally bad idea |
| which could only have originated in California." |
| --Edsger Dijkstra |
+-------------------------------------------------------------+
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