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Re: debbugs -- won't process bugs/respond to queries



On Fri, Aug 11, 2000 at 01:19:39AM -0700, kmself@ix.netcom.com wrote:
> On Fri, Aug 11, 2000 at 12:23:51AM -0700, kmself@ix.netcom.com wrote:
> > I realize there's a debbugs mailing list but it's seen a total of four
> > posts for this year, I thought debian-user might be more useful.
> > 
> > I'm maintining a debbugs installation inhereted from another admin.
> > Following a server move, after which it initially *did* work, the system
> > hasn't been processing bugs (handling new requests) or responding to
> > queries via the "request" address for the past several days.
> > 
> > Major subsystems on the box *do* work -- mail, browser, cron, etc.  Not
> > sure what else debbugs requires, the documentation is *very* sparse.
> > 
> > At this point I'd appreciate some assistance in tracking down and
> > identifying the issues with the system, probably focussing on stupid
> > mistakes (hopefully mine) and/or what I should be checking.
> 
> More data.

...repeated...

> under /var/spool/exim/msglog, I find many files which contain contents
> similar to:
> 
>     2000-08-11 01:08:00 debbugs@bugs.opensales.org: debbugs_pipe
> 	transport failed: Child process of debbugs_pipe transport returned
> 	100 from command: /usr/lib/debbugs/receive
> 	*** Frozen (delivery error message)
> 
> Running /usr/lib/debbugs/receive by hand as user debbugs, I get:

Ok, I've found that "receive" is being run out of /etc/exim.conf.


...hmmm...

Strangeness.  It appears that debbugs may be up and running again.  Not
quite sure what turned the trick, possibly a mailserver restart.

-- 
Karsten M. Self <kmself@ix.netcom.com>     http://www.netcom.com/~kmself
 Evangelist, Opensales, Inc.                    http://www.opensales.org
  What part of "Gestalt" don't you understand?   Debian GNU/Linux rocks!
   http://gestalt-system.sourceforge.net/    K5: http://www.kuro5hin.org
GPG fingerprint: F932 8B25 5FDD 2528 D595 DC61 3847 889F 55F2 B9B0

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