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Bug#1012196: buglist



Hi,

On Thu, Jun 16, 2022 at 05:10:41AM +0000, André Flechs wrote:
> > For the others: Please only add them when you are sure they are resolved.
> > If you are not sure or you do not have the time for them, please leave
> > them untouched.
>
> How should I write the changelog to close unreproducible or fixed bugs?

You don't. Closing a bug via the changelog is only for bugs which are
resolved by this changelog entry. Ideally you have verified this
yourself rather than relying on (educated) guess work.


For the "fixed" one that is true with your upload I suppose? If not, but
in an earlier version you would write a mail to <bugnr>-done@b.d.o with
a Version pseudo-header and some free-form text saying something like
"This bug was fixed in version 42-1 with the change <quote changelog>
hence I am closing as done. Feel free to reopen if this remained
unresolved for you".

The unreproducible ones you could close the same way without a Version
header and some friendly free-form text saying something like "Closing
as it is unreproducible (for years) and no more information could be
acquired. Feel free to reopen if this still happens for you with more
information so we can hopefully find and fix the issue".

How friendly (or not) you want to be is your choice of course, both are
just condensed examples of what I tend to do.


Have a look at the developer-reference which has the entire chapter 5.8
dedicated to "Handling bugs" explaining how to deal with these and many
other 'buggy situations' (SCNR). It also explains and points to further
documentation about our BTS so that you will know what I mean above with
pseudo-headers and -done without me repeating it here.


Best regards

David Kalnischkies

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