severity 289327 normal retitle 289327 internal error: /var/lib/dpkg/alternatives/x-cursor-theme corrupt: missing newline after manflag ressign 289327 gtk2-engines-industrial merge 288753 289327 thanks Sir, Filing multiple reports about a problem against different packages and with varying severities is neither the proper way to communicate with a volunteer-driver project, nor does it appreciably increase the likelihood that your problem will be resolved in a timely fashion. You filed #288753 on 5 January against gtk2-engines-industrial with normal severity, reporting the following problem: internal error: /var/lib/dpkg/alternatives/x-cursor-theme corrupt: missing newline after manflag You then filed #289327 on 8 January against xlibs-data, reporting the exact same problem. This time with *CRITICAL* severity. On 9 January, Josselin Mouette attempted to contact you regarding #288753, but you have not yet replied. If you do not plan to respond to this query for further information, then that, too, is not a good way to interact with volunteer developers. The critical severity implies that (if necessary) the entire Debian Project should stop what it is doing and direct its resources to fixing the reported problem at once, bending its will upon a single task. It reflects the most drastic of problems. While I understand your desire to see an annoying problem resolved as soon as possible, imagine what would happen if all of our users behaved in this way. If all bugs are critical, then none are critical. We have no way to distinguish the truly alarming problems from the passing fancy that a user would like us to implement at our leisure. At least one of your reports must be in error. They report the same basic information, and yet somehow drastically different conclusions are reached as to the nature of the problem. In, the future, please do not file duplicate bug reports. It causes people to spend time identifying and merging those duplicates, and attempting to write patient mails to the submittes, that could be spent researching the problems reported and working towards a solution. Thanks for your time. Please direct further correspondence regarding the problem you have encountered to <288753@bugs.debian.org>. -- G. Branden Robinson | Debian GNU/Linux | kernel panic -- causal failure branden@debian.org | universe will now reboot http://people.debian.org/~branden/ |
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