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Bug#270366:



retitle 270366 xserver-xfree86: [ati/radeon] unspecified problem with Sony PictureBook
tag 270366 + upstream moreinfo
thanks

On Mon, Sep 06, 2004 at 05:40:58PM -0700, symbols@hush.com wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> Package: XFree86
> Version: 4.1.0.1
> 
> Hi, I would like to report a bug with the XFree86 software. I installed
> debian on my laptop, Sony Picturebook, which is a relatively small laptop
> and has an odd display ratio, almost widescreen size. When it had windows
> on it, the resolution was at 1200x600. The video chipset is ATI Mobility
> 8mb. I've also attached the log as requested. If i can provide any other
> information, please let me know. Thanks.
> 
> If for some reason the attachment didn't work, the log can also be found
> at http://rolo.psychz.net/~phear/XFree86.0.log

There was no attachment to this mail, and the above URL 404s.

Also, your bug report had no subject line, and you did not describe the
problem you are experiencing.

[The following is a form letter.]

Dear bug submitter,

Since the XFree86 X server is a large and complex piece of software, some
more information is required of you before this bug can be handled.  Please
run the following commands from a shell prompt to gather and deliver this
information to us:

$ cat /etc/X11/XF86Config-4 /var/log/XFree86.0.log >/tmp/output
$ mailx -s "Re: Bug#270366" 270366@bugs.debian.org < /tmp/output

If you do not have a "mailx" command on your system, you can get it by
installing the "mailx" Debian package; for example, with the "aptitude
install mailx" or "apt-get install mailx" commands as root.  Alternatively,
you can also use a mail command that is compatible with mailx's
command-line syntax, such as "mutt".

One very good way to file bugs with the Debian Bug Tracking System is to
use the "reportbug" package and command of the same name.  The reportbug
program does a lot of automatic information-gathering that helps package
maintainers to understand your system configuration, and also ensures that
your message to the Debian Bug Tracking System is well-formed so that it is
processed correctly by the automated tools that manage the reports.  (If
you've ever gotten a "bounce" message from the Debian Bug Tracking System
that tells you your message couldn't be processed, you might appreciate
this latter feature.)

Therefore, I strongly urge you to give "reportbug" a try as your primary
bug reporting tool for the Debian System in the future.

If you *did* use reportbug to file your report, then you're receiving this
message because the information we expected to see was not present.

If you deliberately deleted this information from the report, please don't
do that in the future, even if it seems like it makes the mail too large.
50 kB (kilobytes) of configuration and log data is typical.  Only if the
included information greatly exceeds this amount (more than 100 kB) should
you consider omitting it; instead, put it up on the World Wide Web
somewhere and provide URLs to it in your report, or in subsequent followup
by mailing <270366@bugs.debian.org>.

Thank you!

-- 
G. Branden Robinson                |     Don't use nuclear weapons to
Debian GNU/Linux                   |     troubleshoot faults.
branden@debian.org                 |     -- US Air Force Instruction 91-111
http://people.debian.org/~branden/ |

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