Below is the message back from.
Now what simplistic steps do I take. I am PC illiterate - so state it very specifically for me.
Thank You - Yvonne
Analysis Information
Thank you for submitting an error report. The error was likely caused by:
NVIDIA Graphics Driver
NVIDIA Graphics Driver was created by NVIDIA® Corporation. Please contact NVIDIA® Corporation in order to find out if a solution or an updated version of NVIDIA Graphics Driver is available. For more information, see the NVIDIA® Corporation Web site.
http://www.nvidia.com/content/refresh/ms/microsoft_windows_xp.html