Package: wnpp Severity: normal I request an adopter for the otrs2 package. I will help with sponsoring and comaintaining the package but it needs a new primary maintainer. The package description is: OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de. . This package ships version 2 of OTRS. Note that there is no fully automatic upgrade path from version 1.3, please consult /usr/share/doc/otrs2/README.Debian.gz for more information about that. Cheers, Torsten
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