Package: wnpp Owner: Gerardo Curiel <gcuriel@debian.org.ve> Severity: wishlist * Package name : request-tracker3.8 Version : 3.8.0 Upstream Author : Jesse Vincent <jesse@bestpractical.com> * URL : http://bestpractical.com/rt/ * License : GPL v2 Programming Lang: Perl Description : Extensible trouble-ticket tracking system Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features a web, email and command-line interfaces (see the package rt3.8-clients). This is the 3.8 series of RT, it can be installed alongside the 3.4 and 3.6 series without any problems. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development. RT3.8 won't make Lenny, so, it'll eventually uploaded to experimental, waiting for Lenny+1 -- Gerardo Curiel <gcuriel@debian.org.ve> <gcuriel@gmail.com> Geek By NaTure,LiNuX By ChOiCe,DebiAn of CoUrsE gpg fingerprint: 228B 0F96 8653 DF52 9740 B75E FB32 9C30 E179 7BD2 http://www.debian.org
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