Bug#366551: O: request-tracker3.4 -- Extensible trouble-ticket tracking system
Package: wnpp
Severity: normal
I've been mostly ignoring request-tracker3.4 for a while as I am
hardly using it now and I no longer have the necessary time to spend
on the package maintenance so I have orphaned the request-tracker3.4
package.
If you are interested in taking up the maintainership of this package
I would recommend that you first discuss it on debian-perl, there's a
good chance others will be interested in some form of team.
Stephen Quinney
The package description is:
Request Tracker (RT) is an enterprise-grade ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.4-clients).
.
This is the 3.4 series of RT, it can be installed alongside the 3.0
and 3.2 series without any problems. This release is a big
improvement over previous versions and features many new features,
substantial performance improvements and a significant cleanup and
restructuring of the codebase.
.
Written in object-oriented Perl, RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
-- System Information:
Debian Release: testing/unstable
APT prefers unstable
APT policy: (500, 'unstable')
Architecture: i386 (i686)
Shell: /bin/sh linked to /bin/bash
Kernel: Linux 2.6.16-1-k7
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
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