Bug#188426: ITP: request-tracker3 -- Extensible Trouble Ticket System
On 06-May-03, 04:21 (CDT), Andrew Stribblehill <a.d.stribblehill@durham.ac.uk> wrote:
> Quoting Matt Hope <dopey@debian.org> (2003-05-05 11:06:40 BST):
> > I'd just like to ask why you intend on creating a new package for
> > request-tracker version 3. The upgrade between version 2 and version 3
> > is fairly trivial, and upstream provide tools that do this.
>
> In my opinion, the upgrade is not as easy as you might think for
> users who have added extra scrips and customised things.
If anyone cares, I'll confirm andrew's opinion on this; RT3 is
sufficiently different that trying to automatically upgrade RT2 is
likely to fail (or at least be incomplete) in all but the most trivial
cases. It's not *hard*, but it needs some site-specific hand-holding,
and it needs *time* if the database is at all large. I think it's
completely in-appropriate for a standard preinst/postinst upgrade.
Regards,
Steve
--
Steve Greenland
The irony is that Bill Gates claims to be making a stable operating
system and Linus Torvalds claims to be trying to take over the
world. -- seen on the net
Reply to: