Bug#213336: RFP: otrs -- Open Ticket Request System

[Michael Bussmann <bus@mb-net.net>]

Package: wnpp
Version: unavailable; reported 2003-09-29
Severity: wishlist

* Package name    : otrs
  Version         : 1.1.3
  Upstream Author : OTRS GmbH <info@otrs.de>
                    Martin Edenhofer
                    Stefan Wintermeyer
                    Sebastian Wormser
* URL             : http://otrs.org/
* License         : GPL 
  Description     : Open Ticket Request System

OTRS is an Open source Ticket Request System (also well known as trouble
ticket system) with many features to manage customer telephone calls and
e-mails. The system is built to allow your support, sales, pre-sales,
billing, internal IT, helpdesk, etc. department to react quickly to
inbound inquiries.

-- System Information:
Debian Release: 3.0
Architecture: i386
Kernel: Linux ruf098.fkie.fgan.de 2.4.21-dm #1 SMP Thu Jul 17 21:07:54 CEST 2003 i686
Locale: LANG=C, LC_CTYPE=de_DE@euro