Re: reporting an issue in debian based OS
On Sunday, 25-08-2024 at 09:12 b.mc6 wrote:
> Hello George,
>
> Yes I also did a lot of reading and already read some of the links you sent.
> I however did have success with using windows with my docking station, if you read the linux mint forum link that I added in my original mail I think it is mentioned somewhere-
>
> https://forums.linuxmint.com/viewtopic.php?t=411140
>
> When using windows with this dock it was like a different world, everything worked very well.
>
> I will continue to use the dock because laptops now are being built with less and less ports (to me this is annoying) and this gives me no choice.
I recently saw a laptop with no monitor outputs, and also no network ports (not that this is unusual today), I was amazed. It did have a USB-C port.
> Hopefully linux developers will realise that the docking stations are becoming more integral for laptop users and adjust the software accordingly.
> Here is another on person on ArchLinux with the issue so I am not sure if it is just a debian issue?-
>
> https://bbs.archlinux.org/viewtopic.php?id=255182
>
I suspect the issue is with the Linux Kernel and Docking Station driver, so hopefully someone can explain where and how to report the issue.
>
>
> Sent with Proton Mail secure email.
>
> On Sunday, 25 August 2024 at 08:56, George at Clug <Clug@goproject.info> wrote:
>
>
> >
> > On Saturday, 24-08-2024 at 22:55 b.mc6 wrote:
> >
> > > I have an issue to report but don't know how to go about it. Here is the issue-
> > >
> > > Hello,
> > > There seems to be some issues with the 'ThinkPad USB-C Dock Gen 2' and some operating systems that are based on Debian. I am not sure if this is the correct place to let a developer know but I have tried using the 'ThinkPad USB-C Dock Gen 2' with both Linux Mint and MXLinux and had the same issues with both. As they are both based on Debian I thought the issue should be raised here. Issues are-
> > >
> > > - Ethernet connection through the dock runs slow and then turns on and off.
> > >
> > > - Hdmi connection through the dock gives colour issues on screen, everything is darker than normal.
> > >
> > > There is more details about the issue on the linux mint forum here-
> > > https://forums.linuxmint.com/viewtopic.php?t=411140
> > >
> > > but there is no real solution.
> > > I believed in time the issue might be solved with kernal updates but the dock remains broken for some Linux users.Thanks.
> >
> >
> > Hi there.
> >
> > Apologies for replying with out any useful information.
> >
> > In the work place I had used docking stations for dual monitors, networks, to virtual desktops, and they seemed to work great.
> >
> > So at home I tried to use a StarTech USB-C docking station with my Debian laptop. I had stability (connection like) issues where the network would not remain connected, cutting in and out. I think there were monitor issues too. I tested the docking station on a Windows 11 PC of similar brand and model, same issues kept happening. I concluded that the pain was not worth it, and stopped using docking stations. If I had more money, I would try other brands, but doubting whether I would get success, I decided not to pursue the issue further.
> >
> > I would be curious how many people in this email list are using docking stations with 100% reliability and success (and then what brand these the working ones are)?
> >
> > I hope you get to find a working solution.
> >
> > After researching the 'ThinkPad USB-C Dock Gen 2' online, I see that other people also report issues. Since the number of reports I found were few, I guess other people have success with the device?
> >
> > https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Ethernet-keeps-disconnecting-ThinkPad-USB-C-Dock-Gen-2-Type-40AS-T14-Gen-1/m-p/5149453
> > Ethernet keeps disconnecting - ThinkPad USB-C Dock Gen 2 - Type 40AS & T14 Gen 1
> >
> > https://forums.lenovo.com/t5/ThinkBook-Laptops/ThinkPad-USB-C-Dock-Gen2-No-Video-Output/m-p/5161102
> >
> > https://arstechnica.com/civis/threads/why-wont-this-usb-c-dock-work-with-my-home-pc.1489913/
> >
> > https://support.lenovo.com/au/en/solutions/ht510459-dock-guidelines-and-troubleshooting
> >
> > All the best with finding a resolution,
> >
> > George.
>
>
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