Re: Laptop keeps powering off
Wow,
Thanks i thought it was debian specific.
For now i will keep it on the charger and use it as a desktop. I used
it for sid but now my main laptop is on sid and everything is working
fine.
Thanks again.
On Fri, Aug 23, 2024 at 4:12 PM George at Clug <Clug@goproject.info> wrote:
>
>
>
> On Saturday, 24-08-2024 at 08:11 Joe B wrote:
> > Hello,
> >
> > i've been having an issue where my laptop powers off randomly when
> > not connected to power. This has been happening since stable and
> > currently i'm on unstable. I would like to use my laptop without
> > power.
>
> Joe,
>
> Your issue seems to be experienced by other Aspire E5-575 users.
>
> I believe this to be a hardware fault, not something that Debian can assist you with. Maybe others who post here, have an idea that could help?
>
> The Acer Aspire E5-575-77CR is a powerful laptop with the latest Windows 11 operating system. It packs a 7th generation Intel Core i7-7500U processor, providing up to 3.50 GHz of speed.
> Model Aspire 5 (2019)
> Release date April 2019
>
> https://community.acer.com/en/discussion/562962/acer-e5-575g-52da-charging-battery-issues
> 3. Whenever unplugged my laptop doesn’t stay on, switches off right away!
>
> https://community.acer.com/en/discussion/561611/acer-aspire-e-15-e5-575g-shuts-down-when-unplugged
> Acer Aspire E 15 E5-575G Shuts Down When Unplugged
> My laptop that is 1.5 years old instantly shuts down the moment it is unplugged.
> I've tried using the reset battery button at the back as well as other variations of that fix to no avail.
> My battery also says "98% available, (plugged in, charging)" but it doesn't decrease or increase from that 98%.
>
> https://www.quora.com/I-have-an-Acer-E5-574-laptop-Its-battery-always-shows-100-charged-but-as-soon-as-I-unplugged-the-charger-it-got-turned-off-What-is-the-issue-with-the-battery-What-should-I-do
> I have an Acer E5-574 laptop. Its battery always shows 100% charged, but as soon as I unplugged the charger it got turned off. What is the issue with the battery? What should I do?
>
> https://www.ifixit.com/Answers/View/715997/Why+does+my+laptop+suddenly+shuts+down+with+no+signs+of+life?srsltid=AfmBOopv9IHYAnotNCj5CDyq03YEVaSQliLnhTRw_g-CkgUxI97vUUTV
> My Acer Aspire E5-575G stopped charging up to 100%. It usually stops charging around 93-96%. When unplugged, it suddenly goes off at around 54 - 57% and will not turn on no matter what I do. When it suddenly goes of, it doesn't indicate signs of life/power when I plug it in to charge. (That is, the orange light won't turn on to indicate charging)
>
> I've tried resetting the battery several times and it still won't switch on, I even went as far as opening up the pc to disconnect and reconnect the built-in battery, but it still won't turn on.
>
>
> https://www.youtube.com/watch?v=qMKzefxhhqY
> Acer Aspire E5 575 Battery Replacement Guide
>
>
> George.
>
> >
> > Please advise on what logs you might need
> >
> > System Information
> > Manufacturer: Acer
> > Product Name: Aspire E5-575
> >
> >
> >
> > uname -a
> > Linux debian 6.10.6-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.10.6-1
> > (2024-08-19) x86_64 GNU/Linux
> >
> > lsmod
> > -----
> > Module Size Used by
> > ccm 20480 6
> > xt_CHECKSUM 12288 1
> > xt_MASQUERADE 16384 3
> > xt_conntrack 12288 1
> > ipt_REJECT 12288 2
> > nf_reject_ipv4 16384 1 ipt_REJECT
> > xt_tcpudp 16384 0
> > nft_compat 20480 7
> > nft_chain_nat 12288 2
> > nf_nat 65536 2 nft_chain_nat,xt_MASQUERADE
> > nf_conntrack 204800 3 xt_conntrack,nf_nat,xt_MASQUER
> > ADE
> > nf_defrag_ipv6 24576 1 nf_conntrack
> > nf_defrag_ipv4 12288 1 nf_conntrack
> > nf_tables 372736 156 nft_compat,nft_chain_nat
> > bridge 389120 0
> > stp 12288 1 bridge
> > llc 16384 2 bridge,stp
> > qrtr 53248 2
> > snd_sof_pci_intel_skl 24576 0
> > snd_sof_intel_hda_generic 36864 1 snd_sof_pci_intel_skl
> > soundwire_intel 73728 1 snd_sof_intel_hda_generic
> > soundwire_generic_allocation 12288 1 soundwire_intel
> > soundwire_cadence 45056 1 soundwire_intel
> > snd_sof_intel_hda_common 184320 2
> > snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> > snd_sof_intel_hda_mlink 36864 3
> > soundwire_intel,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> > intel_rapl_msr 20480 0
> > snd_sof_intel_hda 20480 2
> > snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> > intel_rapl_common 49152 1 intel_rapl_msr
> > snd_sof_pci 24576 2 snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> > intel_uncore_frequency 12288 0
> > snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_generic
> > intel_uncore_frequency_common 16384 1 intel_uncore_frequency
> > rfcomm 102400 6
> > snd_sof 372736 5
> > snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda_generic,snd_sof_i
> > ntel_hda,snd_sof_pci_intel_skl
> > cmac 12288 3
> > algif_hash 12288 1
> > algif_skcipher 12288 1
> > x86_pkg_temp_thermal 16384 0
> > af_alg 32768 6 algif_hash,algif_skcipher
> > intel_powerclamp 16384 0
> > bnep 36864 2
> > kvm_intel 413696 0
> > snd_sof_utils 16384 1 snd_sof
> > soundwire_bus 114688 3
> > soundwire_intel,soundwire_generic_allocation,soundwire_cadence
> > snd_soc_avs 208896 0
> > snd_soc_hda_codec 24576 1 snd_soc_avs
> > snd_hda_codec_hdmi 90112 1
> > kvm 1343488 1 kvm_intel
> > snd_soc_skl 204800 0
> > snd_soc_hdac_hda 28672 2 snd_sof_intel_hda_common,snd_soc_skl
> > snd_hda_ext_core 36864 7
> > snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,
> > snd_sof_intel_hda_mlink,snd_soc_skl,snd_sof_intel_hda
> > ath10k_pci 53248 0
> > snd_soc_sst_ipc 20480 1 snd_soc_skl
> > snd_ctl_led 24576 0
> > snd_soc_sst_dsp 45056 1 snd_soc_skl
> > ath10k_core 532480 1 ath10k_pci
> > snd_soc_acpi_intel_match 106496 3
> > snd_sof_intel_hda_generic,snd_soc_skl,snd_sof_pci_intel_skl
> > snd_soc_acpi 16384 3
> > snd_soc_acpi_intel_match,snd_sof_intel_hda_generic,snd_soc_skl
> > snd_hda_codec_realtek 208896 1
> > snd_soc_core 413696 7
> > snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_
> > common,snd_soc_hdac_hda,snd_soc_skl
> > snd_hda_codec_generic 114688 1 snd_hda_codec_realtek
> > snd_hda_scodec_component 20480 1 snd_hda_codec_realtek
> > ghash_clmulni_intel 16384 0
> > sha512_ssse3 53248 0
> > ath 36864 1 ath10k_core
> > sha256_ssse3 32768 0
> > snd_compress 28672 2 snd_soc_avs,snd_soc_core
> > sha1_ssse3 32768 0
> > uvcvideo 147456 0
> > snd_pcm_dmaengine 16384 1 snd_soc_core
> > videobuf2_vmalloc 20480 1 uvcvideo
> > snd_hda_intel 61440 5
> > mac80211 1396736 1 ath10k_core
> > btusb 86016 0
> > uvc 12288 1 uvcvideo
> > videobuf2_memops 16384 1 videobuf2_vmalloc
> > aesni_intel 364544 8
> > snd_intel_dspcfg 36864 6
> > snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel
> > _hda_generic,snd_soc_skl
> > snd_intel_sdw_acpi 16384 2 snd_intel_dspcfg,snd_sof_intel_hda_generic
> > videobuf2_v4l2 36864 1 uvcvideo
> > btrtl 32768 1 btusb
> > binfmt_misc 28672 1
> > snd_hda_codec 212992 9
> > snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,s
> > nd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
> > btintel 69632 1 btusb
> > mei_hdcp 28672 0
> > mei_pxp 16384 0
> > crypto_simd 16384 1 aesni_intel
> > btbcm 24576 1 btusb
> > libarc4 12288 1 mac80211
> > cryptd 28672 3 crypto_simd,ghash_clmulni_intel
> > rapl 20480 0
> > btmtk 12288 1 btusb
> > intel_cstate 24576 0
> > snd_hda_core 143360 12
> > snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,
> > snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac
> > _hda,snd_soc_skl,snd_sof_intel_hda
> > cfg80211 1339392 3 ath,mac80211,ath10k_core
> > bluetooth 1069056 32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
> > videodev 364544 2 videobuf2_v4l2,uvcvideo
> > snd_hwdep 16384 1 snd_hda_codec
> > acer_wmi 36864 0
> > intel_uncore 258048 0
> > snd_pcm 188416 15
> > snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_in
> > tel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_skl,snd_hda_core,sn
> > d_sof_pci_intel_skl,snd_pcm_dmaengine
> > sparse_keymap 12288 1 acer_wmi
> > intel_wmi_thunderbolt 16384 0
> > pcspkr 12288 0
> > platform_profile 12288 1 acer_wmi
> > wmi_bmof 12288 0
> > mei_me 57344 2
> > iTCO_wdt 12288 0
> > snd_timer 53248 1 snd_pcm
> > videobuf2_common 81920 4
> > videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
> > intel_pmc_bxt 16384 1 iTCO_wdt
> > mei 184320 5 mei_hdcp,mei_pxp,mei_me
> > iTCO_vendor_support 12288 1 iTCO_wdt
> > snd 147456 21
> > snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_
> > intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm
> > mc 94208 4
> > videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
> > watchdog 49152 1 iTCO_wdt
> > ee1004 16384 0
> > soundcore 16384 2 snd_ctl_led,snd
> > rfkill 40960 7 acer_wmi,bluetooth,cfg80211
> > intel_pch_thermal 16384 0
> > intel_xhci_usb_role_switch 12288 0
> > roles 16384 1 intel_xhci_usb_role_switch
> > intel_pmc_core 122880 0
> > intel_vsec 20480 1 intel_pmc_core
> > pmt_telemetry 16384 1 intel_pmc_core
> > acpi_pad 184320 0
> > pmt_class 12288 1 pmt_telemetry
> > ac 16384 0
> > joydev 24576 0
> > evdev 28672 15
> > serio_raw 16384 0
> > sg 45056 0
> > coretemp 16384 0
> > msr 12288 0
> > parport_pc 40960 0
> > ppdev 24576 0
> > lp 20480 0
> > parport 81920 3 parport_pc,lp,ppdev
> > efi_pstore 12288 0
> > configfs 69632 1
> > nfnetlink 20480 3 nft_compat,nf_tables
> > ip_tables 28672 0
> > x_tables 53248 7
> > xt_conntrack,nft_compat,xt_tcpudp,xt_CHECKSUM,ipt_REJECT,ip_tables,xt_MA
> > SQUERADE
> > autofs4 57344 2
> > ext4 1130496 1
> > crc16 12288 2 bluetooth,ext4
> > mbcache 16384 1 ext4
> > jbd2 196608 1 ext4
> > btrfs 2105344 0
> > blake2b_generic 24576 0
> > raid10 73728 0
> > raid456 196608 0
> > async_raid6_recov 20480 1 raid456
> > async_memcpy 16384 2 raid456,async_raid6_recov
> > async_pq 16384 2 raid456,async_raid6_recov
> > async_xor 16384 3 async_pq,raid456,async_raid6_recov
> > async_tx 16384 5
> > async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
> > xor 20480 2 async_xor,btrfs
> > raid6_pq 122880 4 async_pq,btrfs,raid456,async_raid6_recov
> > libcrc32c 12288 5 nf_conntrack,nf_nat,btrfs,nf_tables,raid456
> > crc32c_generic 12288 0
> > raid1 61440 0
> > raid0 24576 0
> > md_mod 225280 4 raid1,raid10,raid0,raid456
> > hid_logitech_hidpp 69632 0
> > i915 4235264 16
> > hid_logitech_dj 40960 0
> > sd_mod 81920 2
> > t10_pi 20480 1 sd_mod
> > hid_generic 12288 0
> > sr_mod 28672 0
> > crc64_rocksoft 16384 1 t10_pi
> > cdrom 81920 1 sr_mod
> > crc64 16384 1 crc64_rocksoft
> > crc_t10dif 16384 1 t10_pi
> > usbhid 77824 2 hid_logitech_dj,hid_logitech_hidpp
> > crct10dif_generic 12288 0
> > hid 253952 4
> > usbhid,hid_generic,hid_logitech_dj,hid_logitech_hidpp
> > drm_buddy 20480 1 i915
> > rtsx_pci_sdmmc 32768 0
> > i2c_algo_bit 12288 1 i915
> > drm_display_helper 262144 1 i915
> > ahci 49152 2
> > mmc_core 249856 1 rtsx_pci_sdmmc
> > libahci 61440 1 ahci
> > cec 69632 2 drm_display_helper,i915
> > rc_core 73728 1 cec
> > r8169 118784 0
> > ttm 102400 1 i915
> > libata 454656 2 libahci,ahci
> > realtek 45056 1
> > mdio_devres 12288 1 r8169
> > crct10dif_pclmul 12288 1
> > drm_kms_helper 253952 2 drm_display_helper,i915
> > crct10dif_common 12288 3 crct10dif_generic,crc_t10dif,crct10dif_pclmul
> > crc32_pclmul 12288 0
> > xhci_pci 24576 0
> > scsi_mod 319488 4 sd_mod,libata,sg,sr_mod
> > libphy 225280 3 r8169,mdio_devres,realtek
> > xhci_hcd 356352 1 xhci_pci
> > psmouse 208896 0
> > rtsx_pci 147456 1 rtsx_pci_sdmmc
> > crc32c_intel 16384 3
> > drm 749568 16
> > drm_kms_helper,drm_display_helper,drm_buddy,i915,ttm
> > intel_lpss_pci 24576 0
> > usbcore 401408 6
> > xhci_hcd,usbhid,uvcvideo,btusb,xhci_pci,hid_logitech_hidpp
> > intel_lpss 12288 1 intel_lpss_pci
> > i2c_i801 36864 0
> > idma64 20480 0
> > i2c_smbus 16384 1 i2c_i801
> > scsi_common 16384 5 scsi_mod,sd_mod,libata,sg,sr_mod
> > usb_common 16384 3 xhci_hcd,usbcore,uvcvideo
> > battery 28672 0
> > video 77824 2 acer_wmi,i915
> > wmi 28672 4 video,intel_wmi_thunderbolt,acer_wmi,wmi_bmof
> > button 24576 0
> >
> > lsb_release -a
> > ----
> > No LSB modules are available.
> > Distributor ID: Debian
> > Description: Debian GNU/Linux trixie/sid
> > Release: n/a
> > Codename: trixie
> >
> > lspci
> > ----
> > 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core
> > Processor Host Bridge/DRAM Registers
> > (rev 02)
> > 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
> > 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0
> > xHCI Controller (rev 21)
> > 00:14.2 Signal processing controller: Intel Corporation Sunrise
> > Point-LP Thermal subsystem (rev 21)
> > 00:15.0 Signal processing controller: Intel Corporation Sunrise
> > Point-LP Serial IO I2C Controller #0 (re
> > v 21)
> > 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP
> > CSME HECI #1 (rev 21)
> > 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA
> > Controller [AHCI mode] (rev 21)
> > 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> > Root Port #9 (rev f1)
> > 00:1d.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> > Root Port #11 (rev f1)
> > 00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)
> > 00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
> > 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
> > 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
> > 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
> > 02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
> > Network Adapter (rev 31)
> > 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd.
> > RTL8411B PCI Express Card Reader (rev 0
> > 1)
> > 03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd.
> > RTL8111/8168/8211/8411 PCI Express Gigabit
> > Ethernet Controller (rev 12)
> >
> >
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