[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: smartctl puzzlement new disk




On 14/05/2022 03:02, ghe2001 wrote:
Supermicro workstation, Debian Buster, smartctl v 6.6

I bought a new 12TB Western Digital Gold SATA disk the other day.  After testing it, smartctl says, among other things:

 22 Unknown_Attribute       0x0023   001   001   025    Pre-fail  Always   FAILING_NOW 13

And it looks like the test is aborted when smartctl sees that error.  And there's lots of yelling all over my monitor.

I found some discussion of ID 22 on the 'Net -- it's often used to mean 'helium level' which makes some sense on a 12TB disk.  But testing the Seagate 12TB next to the Western Digital is OK -- sorta; there's no ID 22 in the output.

The Wikipedia article on S.M.A.R.T lists ID 22 as having to do with the helium.

On the web, it looked like there's a way of changing what ID 22's called so smartctl won't hurl.  I'd like the test to just keep going and tell me the other things it finds.

My questions:

Is this error on ID 22 anything to worry about?
(I'm guessing that it isn't, and smartctl and/or something in the Western Digital disk's firmware is mildly wrong)

Is there really a way to change 22 so smartctl will report the helium level?  How do I do that?

Regardless of whether smartctl knows what ID 22 means, the error is actually because the _value_ of ID 22 is too low.

SMART entries show four values:

So, Smartctl might not know that the helium level is low, but it _does_ know that ID 22 is at 1, which is less than 25, so therefore the drive is failing.

As far as the firmware is concerned, the drive is failing. Whether that decision is justified, only the manufacturer can really say.


Is there a way to to get smartctl to finish the test?  If so, how do I do that?

TIA...

>

Attachment: OpenPGP_signature
Description: OpenPGP digital signature


Reply to: