Re: Other lists? Fire support for new users
On 3/22/19, Paul Sutton <zleap@disroot.org> wrote:
>
> Why not direct them here, just perhaps set up their e-mail client so
> that all e-mails are sent to a folder, that way the main inbox doesn't
> get full of e-mail from here, as there can be quite a lot at times.
> Maybe teach them how to watch specific threads, so they post a
> question, when it arrives in their inbox from the list, tag it to watch.
>
> I suggest this, as it is the main list for Debian, plus I am not a full
> expert but can still help with some stuff, and happy to do so.
>
> Also new users asking questions here can highlight specific issues, a
> task that should (and is considered simple, by developers or more
> experienced users) may not be, and may need looking in to as to how
> that task can be made less complex (if that makes sense) or explained
> differently.
>
> Sometimes when new users and developers (including documentation
> editors) can communicate good things happen. if may also help us
> develop good documentation too, as even writing that can throw up
> questions.
More than a few times, I've seen warm-fuzzies inducing moments where a
tough issue will be discussed here then within sometimes a few hours,
there will be an upgrade posted for the very package that had just
been discussed here.
Yes, that could regularly be a reflection that there was a bug
officially filed. Just sometimes it feels like a developer read
something here then jumped on it, took the initiative to proactively
fix whatever had been ailing at that second to help Users get back on
track as soon as possible. *cool!*
#ThankYou, Developers!
Cindy :)
--
Cindy-Sue Causey
Talking Rock, Pickens County, Georgia, USA
* runs with birdseed *
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