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Re: bugreport - reportbug 7.1.7 on Debian 9.1



Submitted to bug tracker:
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=883577

On 5 Dec 2017, at 11:34, Sophie Loewenthal <sophie@klunky.co.uk> wrote:

Hi,

Submitting a bug report via reportbug 7.1.7 programme produced:

Traceback (most recent call last):
 File "/usr/bin/reportbug", line 2234, in <module>
   main()
 File "/usr/bin/reportbug", line 1107, in main
   return iface.user_interface()
 File "/usr/bin/reportbug", line 1225, in user_interface
   main()
 File "/usr/bin/reportbug", line 1107, in main
   return iface.user_interface()
 File "/usr/bin/reportbug", line 2150, in user_interface
   package, severity, mode, charset=charset, tags=tags)
 File "/usr/bin/reportbug", line 182, in handle_editing
   editor, charset)
 File "/usr/lib/python3/dist-packages/reportbug/ui/text_ui.py", line 1064, in spawn_editor
   newmessage = open(filename).read()
 File "/usr/lib/python3.5/encodings/ascii.py", line 26, in decode
   return codecs.ascii_decode(input, self.errors)[0]
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 1780: ordinal not in range(128)


# cat .reportbugrc
# reportbug preferences file
# character encoding: us-ascii
# Version of reportbug this preferences file was written by
reportbug_version "7.1.7"
# default operating mode: one of: novice, standard, advanced, expert
mode standard
# default user interface
ui text
# offline setting - comment out to be online
#offline
# name and email setting (if non-default)
realname "Sophie L"
email "WITHHELD@klunky.co.uk"
# Suppress user ID check for this user
no-check-uid
# If nothing else works, remove the # at the beginning
# of the following three lines:
#no-cc
#header "X-Debbugs-CC: WITHHELD@klunky.co.uk"
#smtphost reportbug.debian.org
# You can add other settings after this line.  See
# /etc/reportbug.conf for a full listing of options.



Full copy and paste from session, but the vi entries are missed:

# reportbug
Welcome to reportbug! Since it looks like this is the first time you have used reportbug, we are configuring its behavior. These
settings will be saved to the file "/root/.reportbugrc", which you will be free to edit further.
Please choose the default operating mode for reportbug.

1 novice    Offer simple prompts, bypassing technical questions.

2 standard  Offer more extensive prompts, including asking about things that a moderately sophisticated user would be expected to
           know about Debian.

3 advanced  Like standard, but assumes you know a bit more about Debian, including "incoming".

4 expert    Bypass most handholding measures and preliminary triage routines. This mode should not be used by people unfamiliar with
           Debian's policies and operating procedures.

Select mode: [novice] 2
Will reportbug often have direct Internet access? (You should answer yes to this question unless you know what you are doing and plan
to check whether duplicate reports have been filed via some other channel.) [Y|n|q|?]? y
What real name should be used for sending bug reports?
[root]> Sophie L
Which of your email addresses should be used when sending bug reports? (Note that this address will be visible in the bug tracking
system, so you may want to use a webmail address or another address with good spam filtering capabilities.)
[root@cmx12.klunky.co.uk]> WITHHELD@klunky.co.uk
Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP configured on this computer to send mail to the Internet?
[y|N|q|?]?
reportbug: exiting due to user interrupt.
root@cmx12:/etc# reportbug
Welcome to reportbug! Since it looks like this is the first time you have used reportbug, we are configuring its behavior. These
settings will be saved to the file "/root/.reportbugrc", which you will be free to edit further.
Please choose the default operating mode for reportbug.

1 novice    Offer simple prompts, bypassing technical questions.

2 standard  Offer more extensive prompts, including asking about things that a moderately sophisticated user would be expected to
           know about Debian.

3 advanced  Like standard, but assumes you know a bit more about Debian, including "incoming".

4 expert    Bypass most handholding measures and preliminary triage routines. This mode should not be used by people unfamiliar with
           Debian's policies and operating procedures.

Select mode: [novice] 2
Will reportbug often have direct Internet access? (You should answer yes to this question unless you know what you are doing and plan
to check whether duplicate reports have been filed via some other channel.) [Y|n|q|?]? y
What real name should be used for sending bug reports?
[root]> Sophie L
Which of your email addresses should be used when sending bug reports? (Note that this address will be visible in the bug tracking
system, so you may want to use a webmail address or another address with good spam filtering capabilities.)
[root@cmx12.klunky.co.uk]> WITHHELD@klunky.co.uk
Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP configured on this computer to send mail to the Internet?
[y|N|q|?]? y
Please enter the name of your proxy server. It should only use this parameter if you are behind a firewall. The PROXY argument should
be formatted as a valid HTTP URL, including (if necessary) a port number; for example, http://192.168.1.1:3128/. Just press ENTER if
you don't have one or don't know.

Default preferences file written. To reconfigure, re-run reportbug with the "--configure" option.
Running 'reportbug' as root is probably insecure! Continue [y|N|q|?]? y
Please enter the name of the package in which you have found a problem, or type 'other' to report a more general problem. If you
don't know what package the bug is in, please contact debian-user@lists.debian.org for assistance.
redis-server
*** Welcome to reportbug.  Use ? for help at prompts. ***
Note: bug reports are publicly archived (including the email address of the submitter).
Detected character set: us-ascii
Please change your locale if this is incorrect.

Using 'Sophie <WITHHELD@klunky.co.uk>' as your from address.
Getting status for redis-server...
Will send report to Debian (per lsb_release).
Querying Debian BTS for reports on redis (source)...
6 bug reports found:

Bugs with severity serious
 1) #868551  File conflict between redis-server-dbgsym and redis-tools-dbgsym  [RESOLVED]
Bugs with severity important
 2) #881682  redis: FTBFS on alpha and sparc64: [err]: Memory efficiency with values in range 16384  [RESOLVED]
 3) #881683  redis: FTBFS on kFreeBSD: taskset: Command not found  [RESOLVED]
 4) #881684  redis: FTBFS on hurd-i386: MAXPATHLEN undeclared  [RESOLVED]
Bugs with severity minor
 5) #880474  redis-server: Unknown lvalue 'RunTimeDirectory' in section 'Service'
Bugs with severity wishlist
 6) #876475  redis-server: Make "apt install redis" work  [RESOLVED]
(6-6/6) Is the bug you found listed above [y|N|b|m|r|q|s|f|e|?]? n
Maintainer for redis-server is 'Chris Lamb <lamby@debian.org>'.
Looking up dependencies of redis-server...
Getting changed configuration files...

Briefly describe the problem (max. 100 characters allowed). This will be the bug email subject, so keep the summary as concise as
possible, for example: "fails to send email" or "does not start with -q option specified" (enter Ctrl+c to exit reportbug without
reporting a bug).
redis-server.service ExecStart=/usr/bin/redis-server /etc/redis/redis.conf (code=exited, status=226/NAMESPACE)
Your description is a bit long; please enter a shorter subject. (An empty response will retain the existing subject.)
ExecStart=/usr/bin/redis-server /etc/redis/redis.conf (code=exited, status=226/NAMESPACE)
Rewriting subject to 'redis-server: ExecStart=/usr/bin/redis-server /etc/redis/redis.conf (code=exited, status=226/NAMESPACE)'
How would you rate the severity of this problem or report?

1 critical        makes unrelated software on the system (or the whole system) break, or causes serious data loss, or introduces a
                 security hole on systems where you install the package.
2 grave           makes the package in question unusable by most or all users, or causes data loss, or introduces a security hole
                 allowing access to the accounts of users who use the package.
3 serious         is a severe violation of Debian policy (that is, the problem is a violation of a 'must' or 'required' directive);
                 may or may not affect the usability of the package. Note that non-severe policy violations may be 'normal,'
                 'minor,' or 'wishlist' bugs. (Package maintainers may also designate other bugs as 'serious' and thus release-
                 critical; however, end users should not do so.). For the canonical list of issues worthing a serious severity you
                 can refer to this webpage: http://release.debian.org/testing/rc_policy.txt .
4 important       a bug which has a major effect on the usability of a package, without rendering it completely unusable to everyone.
5 does-not-build  a bug that stops the package from being built from source. (This is a 'virtual severity'.)
6 normal          a bug that does not undermine the usability of the whole package; for example, a problem with a particular option
                 or menu item.
7 minor           things like spelling mistakes and other minor cosmetic errors that do not affect the core functionality of the
                 package.
8 wishlist        suggestions and requests for new features.

Please select a severity level: [normal] 4
Do any of the following apply to this report?

1 d-i       This bug is relevant to the development of debian-installer.
2 ipv6      This bug affects support for Internet Protocol version 6.
3 l10n      This bug reports a localization/internationalization issue.
4 lfs       This bug affects support for large files (over 2 gigabytes).
5 newcomer  This bug has a known solution but the maintainer requests someone else implement it.
6 patch     You are including a patch to fix this problem.
7 upstream  This bug applies to the upstream part of the package.
8 none      

Please select tags: (one at a time) [none] 1
- selected: d-i
Please select tags: (one at a time) [done]
Spawning vi...
Traceback (most recent call last):
 File "/usr/bin/reportbug", line 2234, in <module>
   main()
 File "/usr/bin/reportbug", line 1107, in main
   return iface.user_interface()
 File "/usr/bin/reportbug", line 1225, in user_interface
   main()
 File "/usr/bin/reportbug", line 1107, in main
   return iface.user_interface()
 File "/usr/bin/reportbug", line 2150, in user_interface
   package, severity, mode, charset=charset, tags=tags)
 File "/usr/bin/reportbug", line 182, in handle_editing
   editor, charset)
 File "/usr/lib/python3/dist-packages/reportbug/ui/text_ui.py", line 1064, in spawn_editor
   newmessage = open(filename).read()
 File "/usr/lib/python3.5/encodings/ascii.py", line 26, in decode
   return codecs.ascii_decode(input, self.errors)[0]
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 1780: ordinal not in range(128)


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