[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: was Four people troll - now meandering off elsewhere



Scott Ferguson wrote:
On 03/03/14 23:28, Fred Wilson wrote:
On Mon, 03 Mar 2014 12:52:40 +1100
Scott Ferguson <scott.ferguson.debian.user@gmail.com> wrote:

Which is fine for you, and I can understand and appreciate that, for my
own personal computers my sentiments are similar. However my business
purposes involve meeting SLAs so reboots once or twice a year can cost a
lot of money - so in those circumstances a few minutes makes a lot of
difference. Perhaps that's not something you care about - or it's just
convenient to ignore until your bank/phone/stockbroker/shopping is
interrupted as a result.
http://en.wikipedia.org/wiki/Service-level_agreement
http://en.wikipedia.org/wiki/High_availability#Percentage_calculation

When you pay for a five nines SLA, perhaps for your business web site
hosting, or what your bank/business pays for their trading platform that
means we must be offline a *total* of less than 5 and a half minutes *a
year*. That's begin reboot to all services restarted. Failure to do so
results in penalties that can *very* quickly exceed the annual support
contract. While a great deal of effort and planning goes into shifting
loads so that reboots don't affect production - things don't always work
to plan, so good plans allow for that. Meaning systems must be designed
to reboot in less than the allowed downtime - with a safety margin. If
we can shave a few seconds off reboot time we can shave a large amount
off the support contract price, with the possibility that those savings
are passed on to the consumer.

Anybody who is counting on a fast reboot to maintain a 5 nines SLA is simply nuts.
that's what redundancy and high-availability configurations are for.

Personally, I'm a lot more worried about what's going to break when we move to Jessie and systemd - and all those things I might have to reconfigure. That involves serious time, effort, and dollars. And that's before the things that will break intermittently. I still shudder every time I think of the impact udev had on our operations, before we got the subtleties figure out. (Note: at the moment "we" = "me" and sleepless nights that impact other work.)

Miles Fidelman

--
In theory, there is no difference between theory and practice.
In practice, there is.   .... Yogi Berra


Reply to: