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Re: Thanks for your bug work



Hello Brian, how are you?

Brian Potkin [2012-08-18  0:46 +0100]:
> I hope including your original mail will remind you we have already
> corresponded.

I didn't forget you :-)

> There is only one way to continue: I offer an apology for not getting
> back to you sooner.

No apology necessary -- I'm grateful for your bug work, thanks for
getting to this again!

> Meanwhile, David Prévot <taffit@debian.org> has dumped a load of old
> cupsys bugs into CUPS :-). I'm surprised it hasn't happened before now.

I never bothered, as the times of "cupsys" have long gone, and they
are totally useless now. I had rather closed them wholesale.

> Does it it have to be announced on some mailing list or do I just get on
> with it? I'm not too bothered about having to inform people as such but
> the tradition in Debian appears to be deal with bugs individually.

It can certainly not hurt to send a quick notification about the
intention to debian-devel@, but it is indeed up to the (rather
nonexisting) package maintainers to deal with the bugs.

> 1. Close bugs which have had extra information asked for but for which
>    there is no response.

No doubt there. This is the standard procedure.

> 2. Determine if a decent explanation is sufficient to close a report.
>    Time-consuming, I know, but I'd rather work that way.

I'd just come up with an honest and humble form letter that says that
there is nobody triaging cups bugs right now, and that the report is
too old to still be useful. But if you want to spend more time on
those, I won't stop you :) I just don't think it's a particularly
efficient (or delighting) time investment.

> 3. Close bugs 2/3+ years old with a message along the lines that they
>    are in unsupported software and a new bug report can be submitted if
>    it exists in testing/unstable.

Fully agreed, this is again rather standard procedure.

> I do not intend to close old bugs which may have been added to in recent
> months, even if I feel they should be closed.

If the response does not add anything useful, I think you can still
close them.

Thanks muchly!

Martin
-- 
Martin Pitt                        | http://www.piware.de
Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)


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