Re: (OT) suggestion on terse wording of "IT Helpdesk"

[Camaleón <noelamac@gmail.com>]

On Thu, 27 May 2010 20:09:13 +0800, Zhang Weiwu wrote:

> On 2010年05月27日 12:32, Ron Johnson wrote:
>> Email headers are the canonical solution for this type of problem.
>>
>> However, I can't discover any method by which one can add ad hoc
>> headers to individual mails using Outlook, Thunderbird or Gmail.
>>
> The difficulty is not to add ad hoc header to my email software. It is
> easy to understand the difficult to add ad hoc header to my users who
> will send email to me.

Uh? No need to do it that way. This can be done at server-side.

For example, you could instruct Postfix to add custom headers in your 
incoming and/or outgoing e-mails.

Greetings,

-- 
Camaleón