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Re: More acroread printing problems



On Wed, 2010-05-05 at 16:46 -0400, John A. Sullivan III wrote:
> On Wed, 2010-05-05 at 16:41 -0400, John A. Sullivan III wrote:
> > Hello, all.  With the appreciate help from this list, we finally learned
> > we needed to install Acrobat Reader version 9.3.2 from unstable into our
> > Lenny systems in order for Acrobat to see our CUPS printers.  However we
> > are still having problems printing anything other than letter size jobs.
> > It looks like acroread is creating an lpr command using the -o
> > PageRegion and setting that option incorrectly.  For example, in one
> > case we saw -o PageSize=11x17 -p PageRegion=Letter which printed the
> > 11x17 print job on letter sized paper.  On a plotter we saw -o
> > PageSize=24x36 -p PageRegion=A4 which resulted in the plotter rejecting
> > the job as an invalid page size.  Bypassing the Acroread print command
> > by using a Custom printer and sending the job to KPrinter works so this
> > seems to be a clear bug in how Acrobat is reading the PPD file and
> > creating the print command.
> > 
> > Has anyone else encountered this problem? Is there a workaround? If not,
> > I suppose I'll need to figure out how one reports bugs for acroread to
> > Adobe.  Thanks - John
> > 
> > 
> Oops! typing a little too fast.  That's appreciated help and the
> PageRegion is preceded by -o and not -p - John
> 
> 
An upgrade to libcups2 solved the problem.  We are running Lenny which
uses libcups2 1.3.8.  We upgraded to libcups2 1.4.3 from Squeeze and it
solved the problem.  We still have a similar problem when printing from
Acrobat Standard on Windows via a CUPS print server.  On to that problem
next - John


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