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Inquiry :Linux server Ethernet port issue



Dear All
Please be informed that we have an Linux server that it recenty got a problem on its Ethernet port . As its communications with the outside world is through its Ethernet port , we recently figured it out that it can no longer being PING from the other clients' sides . We checked on the server and we can see the network messages when enabling the "tcpdump" on it to listen to the network . Please be informed that its Ethernet driver is as "via-rhine" , as can be read from the "lsmod" output .Can you please do me favor and let me know what is wrong on our Linux server that prevents the other clients to have reply when PING it ?
Regards
H.Motamedi

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