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Re: USB Hard Drive problems



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On 08/28/07 22:15, Celejar wrote:
> Hi,
> 
> I recently purchased a factory recertified Fantom Drives 120 GB USB
> drive.  I have just begun to use it, and I'm experiencing major
> headaches.  Every now and then (I don't see a triggering condition or
> chronological pattern, but I see the problem several times a day) the
> drive goes offline.  Sometimes remounting fixes it, but at least twice
> (including the period after the second incident seen below in the log)
> it required power cycling.  One of those times its status light went
> red; usually it stays its normal blue, including during and after the
> second incident below.  I don't know much about HDDs; I'm including
> copious syslog extracts from the last couple of failures.
> Is this a hardware problem?  Is there anything I can do?

Seems to me you've got a bad drive.  The red light is a bad sign.

> Aug 28 21:29:37 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3
> Aug 28 21:29:37 lizzie kernel: usb 5-7: device descriptor read/64, error -71
> Aug 28 21:29:38 lizzie kernel: usb 5-7: device descriptor read/64, error -71
> Aug 28 21:29:38 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3
> Aug 28 21:29:38 lizzie kernel: usb 5-7: device descriptor read/64, error -71
> Aug 28 21:29:38 lizzie kernel: usb 5-7: device descriptor read/64, error -71
> Aug 28 21:29:38 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3
> Aug 28 21:29:39 lizzie kernel: usb 5-7: device not accepting address 3, error -71
> Aug 28 21:29:39 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3
> Aug 28 21:29:39 lizzie kernel: usb 5-7: device not accepting address 3, error -71
> Aug 28 21:29:39 lizzie kernel: usb 5-7: USB disconnect, address 3
> Aug 28 21:29:39 lizzie kernel: sd 0:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
> Aug 28 21:29:39 lizzie kernel: end_request: I/O error, dev sda, sector 124256335
> Aug 28 21:29:39 lizzie kernel: Buffer I/O error on device sda1, logical block 15532034
[snip]
> Aug 28 22:38:50 lizzie kernel: usb 5-7: device descriptor read/64, error -71
> Aug 28 22:38:50 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 11
> Aug 28 22:38:50 lizzie kernel: usb 5-7: device not accepting address 11, error -71
> Aug 28 22:38:50 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 12
> Aug 28 22:38:51 lizzie kernel: usb 5-7: device not accepting address 12, error -71
> 
> [snip]
> 
> Aug 28 22:39:27 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device
> Aug 28 22:39:50 lizzie last message repeated 4 times
> Aug 28 22:51:19 lizzie -- MARK --


- --
Ron Johnson, Jr.
Jefferson LA  USA

Give a man a fish, and he eats for a day.
Hit him with a fish, and he goes away for good!

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