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Fwd: Re: Tyan Europe

I forgot to bring to the attention of this list the answer below by Tyan 
motherboards (i informed previously the amd64 list)

----------  Forwarded Message  ----------

Subject: Re: Tyan Europe
Date: Monday 29 May 2006 11:37
From: "Tyan Technical Support - Tech 4" <tech4@tyan.de>
To: frapietra@alice.it

Hello Francesco,

We do not support Debian OS on any of our boards. If you are having
problems, you will need to test this again  with a supported OS, which you
can find in the manual.

Best regards
TYAN Technical Support

----- Original Message -----
From: "Francesco Pietra" <frapietra@alice.it>
To: "Mattias Wadenstein" <maswan@acc.umu.se>
Cc: "Karl Schmidt" <karl@xtronics.com>; <debian-amd64@lists.debian.org>;
Sent: Monday, May 29, 2006 7:17 AM
Subject: Re: Tyan Europe

> Hi Mattias:
> Do you have any exclusive channel to Tyan Europe, exclusive permission to
> contact the right person, and knowledge about the hunting season to catch
> them? I had none and I would not make use of any such trick, shout it
> exist.
> I just used the official address given on the Tyan web page
> <support@tyan.de>
> and got no answer so far.
> Your mention of linux-specific bios from Tyan makes me willing to try to
> contact Tyan again to ask for such bios software for my Tyan KWE 2895 used
> with two dual opterons and nearly full ram. I do not need any more
> information on Tyan raid1 because I was informed on this list that raid1
> from
> linux 64 debian is superior and I already installed it. I have not tried
> to
> verify if grub is on both disks, but I can not imagine how it could be not
> so, because I placed grub on the root while not seeing any of the two
> disks.
> I just saw a virtual partition for both.
> To conclude, I was not trying to place Tyan Europe under any bad light. I
> simply asked to this list if the address I used is correct. It may even be
> than my e-mail did not reach them and your reply to my mail suggests that
> it
> was at least "no smart address"
> Cheers
> francesco pietra
> On Monday 29 May 2006 07:22, Mattias Wadenstein wrote:
>> On Sun, 28 May 2006, Karl Schmidt wrote:
>> > Francesco Pietra wrote:
>> >> Any experience with Tyan Europe technical support (support@tyan.de)?
>> >>
>> >> I posed a question to the above address about raid1 support by the
>> >> mainboard Tyan KWE 2895. The question was unanswered.
>> >
>> > Tyan USA blew off a recent question as soon as I mentioned Linux (the
>> > question really was particular to Linux) - they apparently don't see
>> > Linux users as important to support. - That being said, they do better
>> > support than most MB providers.
>> Just for another data point, we have gotten Linux-specific bios fixes
>> from
>> Tyan, so it all depends on who you are talking to and when.
>> /Mattias Wadenstein


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