Auto-Response from Macsense Tech Support
Auto-Response from Macsense Tech Support
-Macsense has a new Tech Support Policy. Please check our web site. We
are still providing free email support during the hours of 9AM till
4:30PM PST. To help us provide a quicker response please give detailed
information such as the actual issue you're experiencing, operating
systems, PC or Mac, ISP information, hardware and what steps you've
tried and their results.
Check our new Knowledge Base on our website to answer common questions
and give advice towards specific issues.
Our user manual also gives detailed steps for full setup and configuration on a Mac and PC.
Thanks for your patience and understanding
Macsense:
http://www.macsense.com
Knowledgebase:
http://www.macsense.com/knowledgebase
Drivers/Firmware Updates:
http://macsense.com/support/driver.html
"Got the Cable ISP Blues?"
This link below not intended for @home users only. It will help with
most cable providers.
http://www.macsense.com/support/excite.html
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