Unable to authenticate ISP -- truncated username?

["Jean Abercrombie" <sardonicgrin@windsong.net>]

Greetings to all:

I would appreciate any help!  I am having a problem connecting to my ISP
using pon/pppconfig.  The problem appears to be that pppd is truncating my
username.  My username has a "#" in the middle of it and according to
/var/more/syslog, this is where it is being split.

May 24 19:22:05 Jupiter pppd[415]: sent [PAP AuthReq id=0x1 user="hx46"
password=<hidden>]
May 24 19:22:07 Jupiter pppd[415]: Remote message: Password:
May 24 19:22:07 Jupiter pppd[415]: PAP authentication failed

My username is actually hx46#mln.  This is how it shows up in pppconfig.

I'm at a loss (obviously) as to how to get my full username sent.  I've been
all over my currently very basic system looking for something to change, but
the most obvious are places (pap-secrets, chap-secrets) show whole names.

Any other ideas out there?

Thanks in advance,

Jean Abercrombie