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Re: Frozen message in exim



Take a look at /usr/share/doc/exim/spec.txt.gz and search for the string
'frozen'.  Basically, a message marked frozen could not be delivered,
nor could it be bounced back to the sender.  It is possible that this is
due to a long term network outtage (exim keeps trying periodically, so
it would have to be a pretty major outtage) or a misconfiguration.  You
could try doing a 'exim -M <message_id>' where <message_id> is the
string like 13kqJX-0000UX-00 that identifies the message in the queue
and to mail servers elsewhere.  That command will cause exim to process
the frozen message.  Of course, it still might not be deliverable, as
the outtage or misconfiguration might not have been fixed.

you could also inspect the headers of the message to see where the
message is going, which will give you a hint as to why it's not getting
there.  The headers are in /var/spool/exim/input/<message_id>-H, while
the message contents are in /var/spool/exim/input/<message_id>-D.  You 
might also try grepping for the message ID in /var/log/exim/*log for 
some indication as to why it's failing.

But anyway, read spec.txt.  It will tell you all about frozen message
and a whole lot more.

HTH,
noah


On Thu, Nov 30, 2000 at 07:03:24PM +0100, Daniel de los Reyes wrote:
> I have this is exim's log:
> 
> 2000-11-30 18:08:01 Start queue run: pid=2778
> 2000-11-30 18:08:01 13kqJX-0000UX-00 Message is frozen
> 2000-11-30 18:08:01 End queue run: pid=2778
> 2000-11-30 18:38:01 Start queue run: pid=577
> 2000-11-30 18:38:01 13kqJX-0000UX-00 Message is frozen
> 2000-11-30 18:38:01 End queue run: pid=577    
> 
> I have this frozen message lying arround since I installed Potato some months 
> ago. 
> Why can this be?
> Is there a way to know something about the message?
> How do I get rid of it?
>  
> -- 
> ______________________________
> Daniel de los Reyes
> S2-Selling Soluciones
> Valencia Spain
> e-mail: dadecal@s2-selling.com
> Powered by Debian GNU-Linux 2.2r0
> ______________________________
> 
> 

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