Support/Help software database
Good day :-)
Some of the fellow techs I'm working with at an ISP have been working on a
support/help document. They basically wish to put together a rather large
document and then perhaps put it on a CD with their regular software.
While I like the idea I was thinking of a database. Has anyone developed
sometype of support software that a tech could use via the web? The
software should be able to be edited/updated by administration and have
questions/answers added easily.
Since this would initially be myown project to setup and test a free, or
free initial trial, download would be best. Thanx for any suggestions on
this. If something is available but not packaged I maybe willing to
package it.
--Rob
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Robert V. MacQuarrie Robert@MacQuarrie.Org
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