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Re: greenbush



Since so many people complain about Greenbush Technologies delivery
record, here's a success story:

A friend ordered cd's from Paul Wade' company and he got them delivered
pretty fast (in days), considered that the cd's had to be sent to Europe.  

So, at times, they do get it right.

The cd's were also quite cheap, cheaper than the bo cd's some other
vendors sell (can't beat lsl et al. though.) Considering the price and the
effort he has to put in, it seems that Greenbush is not making much of a
profit from this enterprise. It may not at all be fair to expect from him
that his company can live up to highest standards.

According to Paul Wade, they had some trouble in the past with employees
and he promised to make up to customers that suffered from it. Right now,
it seems he's struck by the elements, you can't really get mad at him for
that - he's probably more inconvenienced by it himself than anybody else.

Please give the guy - and yourself - a break. If you've ordered a cd from
Greenbush in the past and it wasn't handled "to full customer
satisfaction" (little irony here), don't whine, but try to get your act
together yourself. Get organised, make a list of everybody to whom Paul W.
owes a cd and try to get through to him with that. I can't believe that a
constructive tone wouldn't be answered with constructive action.

On a side note, here in Holland, a while not so long there were lots of
problems with InfoMagic reported on the llocal linux user group
mailinglist. After payment no deliveries and probably worse response than
from Greenbush. So even the bigger companies occasionally have problems. 

Now if I tell you that in Holland an InfoMagic cd set with a stable debian
cd that is 3 months old (which they produce by the *thousands) costs about
as much as a (note: succesful) overseas delivery of a custom greenbush
unstable cd, you may imagine that I feel that - however bad business
record indeed - it is not very fair to write off Greenbush altogether. 

Cheers,


Joost


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