Important Notice (KMM620589V20825L0KM)

[hw.support@amd.com]

Dear Valued Customer,
 
This is an automated response to your email. 

Thank you for contacting AMD's Technical Service Center. In an effort to combat the increasingly large number of unsolicited emails (spam) we have been receiving while maintaining a high level of service to you, we are implementing a new method for contacting us, as well as providing additional options for support:

Our newest program allows customers to assist each other in our Processor Support Forums. You can find excellent information that may help answer many of your questions by viewing previous customer questions (postings), searching for relevant information, or posting your own question to the online community. You can find our Support Forums at: http://forums.amd.com?ref=auto_email

In addition to our Processor Support Forums, we also have an online knowledgebase called Ask AMD. Ask AMD is filled with easily searchable solutions to most inquiries. Visit http://ask.amd.com and choose the appropriate product line to begin. If you are unable to find the information you need in Ask AMD, you can send a direct email to the Technical Service Center - just click on the "Send Email" link within the appropriate product area and complete the short form.

Lastly, you can resend your email to hw.support@amd.com, including the words "OPEN ISSUE" in the subject line. This will route your email directly to our agents who will provide a response typically within two business days.

  - IMPORTANT: The words "OPEN ISSUE" must be in the subject
    line, otherwise your email will be automatically identified
    as spam and removed from our system. Also, be sure to include
    your ORIGINAL INQUIRY, as any previous emails may have been
    deleted from our system.


Thank you for your understanding and cooperation. We are confident that these options will allow us to better serve you as our valued AMD customer.

Respectfully,
AMD Technical Service Center