Bug#803236: okular: attempting to print from okular causes printer to fail requiring reset
Package: okular
Version: 4:15.08.2-1
Severity: important
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation?
Attempting to print a single page of a PDF file from okular.
* What exactly did you do (or not do) that was effective (or
ineffective)?
Attempted to print a single page in draft mode to an HP Officejet Pro 8000
a809 with hpcups 3.14.6 using socket://192.168.1.102
The printers lights all flickered until the printer was reset by powering off.
(I am not sure if this counts as a more serious bug than I have indicated).
I printed the page of PDF from another pc (using kpdf from KDE 3.5).
The printer worked fine from CUPS' print test page option using this pc that
has okular installed.
Unfortunately the PDF contains confidential information, otherwise I would
include it. okular's file properties shows a creator of:
GMC Software AG~Inspire Designer~8.3.45.0
and PDF version 1.4.
When attempting to print I get the error message from the terminal window
where I launced okular:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
okular(8338)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
QPrinter::setPaperSize: Illegal paper size 30
(the actual paper size is A4).
* What was the outcome of this action?
* What outcome did you expect instead?
*** End of the template - remove these template lines ***
-- System Information:
Debian Release: stretch/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable'), (500, 'oldstable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 4.3.0-rc7+ (SMP w/4 CPU cores; PREEMPT)
Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Init: sysvinit (via /sbin/init)
Versions of packages okular depends on:
ii kde-runtime 4:15.08.2-1
ii libc6 2.19-22
ii libfreetype6 2.6-2
ii libjpeg62-turbo 1:1.4.1-2
ii libkactivities6 4:4.13.3-1
ii libkdecore5 4:4.14.13-1
ii libkdeui5 4:4.14.13-1
ii libkexiv2-11 4:15.04.3-1
ii libkio5 4:4.14.13-1
ii libkparts4 4:4.14.13-1
ii libkprintutils4 4:4.14.13-1
ii libkpty4 4:4.14.13-1
ii libokularcore6 4:15.08.2-1
ii libphonon4 4:4.8.3-2
ii libpoppler-qt4-4 0.26.5-4
ii libqca2 2.1.0.3-4
ii libqimageblitz4 1:0.0.6-4
ii libqmobipocket1 4:14.12.2-2
ii libqt4-dbus 4:4.8.7+dfsg-3
ii libqt4-declarative 4:4.8.7+dfsg-3
ii libqt4-svg 4:4.8.7+dfsg-3
ii libqt4-xml 4:4.8.7+dfsg-3
ii libqtcore4 4:4.8.7+dfsg-3
ii libqtgui4 4:4.8.7+dfsg-3
ii libsolid4 4:4.14.13-1
ii libspectre1 0.2.7-3
ii libstdc++6 5.2.1-22
ii phonon 4:4.8.3-2
ii zlib1g 1:1.2.8.dfsg-2+b1
Versions of packages okular recommends:
ii cups-bsd 2.1.0-4.0nosystemd1
Versions of packages okular suggests:
ii ghostscript 9.16~dfsg-2
ii jovie 4:15.08.0-1
ii okular-extra-backends 4:15.08.2-1
ii poppler-data 0.4.7-3
ii texlive-binaries 2015.20150524.37493-7
ii unrar 1:5.3.2-1
-- debconf-show failed
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