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Bug#656342: kmail: Unhelpful error dialog box: error from SMTP server not displayed

Package: kmail
Version: 4:4.4.7-3
Severity: normal
Tags: upstream

Sending mail trough an SMTP server, whenever the server responds with some
error code, Kmail displays a dialog box saying something like:

Failed delivery:
It was not possible to write into the "socket".
The message will stay in the "Outgoing" folder until you fix the problem
(v.gr. incorrect address) or you remove the message from the "Outgoing" folder.
The following transport protocol was used:
(the name of the outgoing mail settings)

(Approximate wording, I'm translating it from Spanish)

This appeared when I tried to send a message over SSMTP (port 465)  and the
server disliked the message's envelope sender address for local policy reasons.

Here is another example:
Failed delivery:
(the name of the outgoing mail settings).
The message will stay in the "Outgoing" folder until you fix the problem
(v.gr. incorrect address) or you remove the message from the "Outgoing" folder.
The following transport protocol was used:
(the name of the outgoing mail settings)

This one appeared retying the same message but using SMTP (port 25) because I
wanted to see with tcpdump wht was actually happening.

I should't have to resort to sniffing the network to diagnose this kind of
problems: the MUA should either display whatever it has gotten from the server,
or try to interpret the error codes it gets and explain the context where the
error happened.

Saying that it was not possible to write into a socket is useless. What socket?
Connected to what? What was written? For what porpouse? It certainly wrote
something to the socket used to connect to the server at port 465, I saw plenty
of illegible stuff in tcpdump's output. So, this is also misleading.

The message in the other example is even less useful: the "explanation" is
simply the name of the configuration settings used to send the the message,
an information repeated later in the dialog box.

I consider this bug of "normal" severity instead of "minor" because not
giving helpful information to the user for her resolving a problem that
prevents sending mail, is not something that "doesn't affect the package
usefulness", when the package in question is a MUA.

-- System Information:
Debian Release: 6.0.1
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-5-amd64 (SMP w/4 CPU cores)
Locale: LANG=es_AR.UTF-8, LC_CTYPE=es_AR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages kmail depends on:
ii  kdebase-runtime     4:4.4.5-1            runtime components from the offici
ii  kdepim-runtime      4:4.4.7-1            Runtime components for akonadi-kde
ii  kdepimlibs-kio-plug 4:4.4.5-2            kio slaves used by KDE PIM applica
ii  libakonadi-contact4 4:4.4.5-2            library for using the Akonadi PIM 
ii  libakonadi-kde4     4:4.4.5-2            library for using the Akonadi PIM 
ii  libc6               2.11.2-10            Embedded GNU C Library: Shared lib
ii  libgcc1             1:4.4.5-8            GCC support library
ii  libgpgme++2         4:4.4.5-2            c++ wrapper library for gpgme
ii  libkabc4            4:4.4.5-2            library for handling address book 
ii  libkcal4            4:4.4.5-2            library for handling calendar data
ii  libkde3support4     4:4.4.5-2+squeeze1   the KDE 3 Support Library for the 
ii  libkdecore5         4:4.4.5-2+squeeze1   the KDE Platform Core Library
ii  libkdepim4          4:4.4.7-3            KDE PIM library
ii  libkdeui5           4:4.4.5-2+squeeze1   the KDE Platform User Interface Li
ii  libkhtml5           4:4.4.5-2+squeeze1   the KHTML Web Content Rendering En
ii  libkimap4           4:4.4.5-2            library for handling IMAP data
ii  libkio5             4:4.4.5-2+squeeze1   the Network-enabled File Managemen
ii  libkldap4           4:4.4.5-2            library for accessing LDAP
ii  libkleo4            4:4.4.7-3            certificate based crypto library
ii  libkmime4           4:4.4.5-2            library for handling MIME data
ii  libknotifyconfig4   4:4.4.5-2+squeeze1   library for configuring KDE Notifi
ii  libkontactinterface 4:4.4.5-2            Kontact interface library
ii  libkparts4          4:4.4.5-2+squeeze1   the Framework for the KDE Platform
ii  libkpgp4            4:4.4.7-3            gpg based crypto library
ii  libkpimidentities4  4:4.4.5-2            library for managing user identiti
ii  libkpimtextedit4    4:4.4.5-2            library that provides a textedit w
ii  libkpimutils4       4:4.4.5-2            library for dealing with email add
ii  libkresources4      4:4.4.5-2            the KDE Resource framework library
ii  libksieve4          4:4.4.7-3            mail/news message filtering librar
ii  libktnef4           4:4.4.5-2            library for handling TNEF data
ii  libkutils4          4:4.4.5-2+squeeze1   various utility classes for the KD
ii  libmailtransport4   4:4.4.5-2            mail transport service library
ii  libmessagecore4     4:4.4.7-3            message core library
ii  libmessagelist4     4:4.4.7-3            message list library
ii  libmimelib4         4:4.4.7-3            MIME library
ii  libnepomuk4         4:4.4.5-2+squeeze1   the Nepomuk Meta Data Library
ii  libphonon4          4:4.6.0really4.4.2-1 the core library of the Phonon mul
ii  libqt4-dbus         4:4.6.3-4            Qt 4 D-Bus module
ii  libqt4-network      4:4.6.3-4            Qt 4 network module
ii  libqt4-qt3support   4:4.6.3-4            Qt 3 compatibility library for Qt 
ii  libqt4-xml          4:4.6.3-4            Qt 4 XML module
ii  libqtcore4          4:4.6.3-4            Qt 4 core module
ii  libqtgui4           4:4.6.3-4            Qt 4 GUI module
ii  libstdc++6          4.4.5-8              The GNU Standard C++ Library v3
ii  libthreadweaver4    4:4.4.5-2+squeeze1   the ThreadWeaver Library for the K
ii  perl                5.10.1-17squeeze2    Larry Wall's Practical Extraction 
ii  phonon              4:4.6.0really4.4.2-1 metapackage for the Phonon multime

Versions of packages kmail recommends:
ii  gnupg-agent                   2.0.14-2   GNU privacy guard - password agent
ii  gnupg2                        2.0.14-2   GNU privacy guard - a free PGP rep
ii  pinentry-gtk2 [pinentry-x11]  0.8.0-1    GTK+-2-based PIN or pass-phrase en
ii  pinentry-qt4 [pinentry-x11]   0.8.0-1    Qt-4-based PIN or pass-phrase entr

Versions of packages kmail suggests:
pn  clamav | f-prot-installer     <none>     (no description available)
ii  kaddressbook                  4:4.4.7-3  address book and contact data mana
pn  kleopatra                     <none>     (no description available)
pn  procmail                      <none>     (no description available)
pn  spamassassin | bogofilter | a <none>     (no description available)

-- no debconf information

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