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Bug#387104: request-tracker3.4: UTF8 problems with SpeedyCGI



Package: request-tracker3.4
Version: 3.4.4-3
Severity: normal
Tags: upstream

Hi,

when using RT with SpeedyCGI, non-ascii characters are shown incorrectly
in the web interface. Although the HTTP headers specify UTF-8, the
characters are sent in ISO-8859-1. The encoding works fine with mod_perl
and FastCGI. The problem is present with both apache and apache2. I
have reproduced the issue with plain CGI as well, so SpeedyCGI itself
is clearly not at fault.

I have spent quite some time debugging this problem, and it's caused
by a difference in behaviour between HTML::Mason::CGIHandler and
HTML::Mason::ApacheHandler. The Apache version does not take the perl
internal UTF8 flag into account on output, it just prints the raw
bytes. OTOH, the CGI version uses a standard 'print' function, which
converts the data into ISO-8859-1 on output. As HTML::Mason::CGIHandler
is supposed to emulate ApacheHandler, this seems to be a bug. I'll report
it against HTML::Mason soon.

The obvious thing to try as a workaround is to put 

 binmode(STDOUT, ":utf8")

into mason_handler.scgi. This indeed fixes the problem, as all the
data inside RT is tagged as 'utf8' when necessary, and PerlIO converts
it on output. 

There is one regression that I have noticed, though: attachments become
corrupted. It looks like the code in lib/RT/Attachment_Overlay.pm,
Content() or OriginalContent(), should be more careful with the utf8 flag.

(The same corruption happens when serving images through the Mason handler,
from html/NoAuth/images/autohandler, but that can be easily worked around.)

The problem is also present in upstream 3.4.5 and 3.6.1. I'll bring
this up on the RT mailing lists as well. 

-- Package-specific info:
Changed files:

There are locally modified files in /usr/local/share/request-tracker3.4/,
 these may (or may not) be the source of the problem.


-- System Information:
Debian Release: testing/unstable
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.8-3-686
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)

Versions of packages request-tracker3.4 depends on:
ii  exim4                        4.63-3      metapackage to ease exim MTA (v4) 
ii  exim4-daemon-light [mail-tra 4.63-3      lightweight exim MTA (v4) daemon
ii  libapache-session-perl       1.81-1      Perl modules for keeping persisten
ii  libcache-cache-perl          1.05-1      Managed caches of persistent infor
ii  libcache-simple-timedexpiry- 0.26-1      Perl module to cache and expire ke
ii  libclass-returnvalue-perl    0.53-1      A return-value object that lets yo
ii  libdbd-mysql-perl            3.0006-1    A Perl5 database interface to the 
ii  libdbd-pg-perl               1.49-1      a PostgreSQL interface for Perl 5 
ii  libdbd-sqlite3-perl          1.12-1      Perl DBI driver with a self-contai
ii  libdbi-perl                  1.52-1      Perl5 database interface by Tim Bu
ii  libdbix-searchbuilder-perl   1.43-1      Encapsulate SQL queries and rows i
ii  libexception-class-perl      1.21-1      a module that allows you to declar
ii  libfcgi-perl                 0.67-2      FastCGI Perl module
ii  libfreezethaw-perl           0.43-3      converting Perl structures to stri
ii  libhtml-mason-perl           1:1.33-2    HTML::Mason Perl module
ii  libhtml-parser-perl          3.55-1      A collection of modules that parse
ii  libhtml-scrubber-perl        0.08-3      Perl extension for scrubbing/sanit
ii  liblocale-maketext-fuzzy-per 0.02-2      Maketext from already interpolated
ii  liblocale-maketext-lexicon-p 0.62-1      Lexicon-handling backends for "Loc
ii  liblog-dispatch-perl         2.11-1      Dispatches messages to multiple Lo
ii  libmailtools-perl            1.74-0.1    Manipulate email in perl programs
ii  libmime-perl                 5.420-0.1   Perl5 modules for MIME-compliant m
ii  libmldbm-perl                2.01-1      Store multidimensional hash struct
ii  libmodule-versions-report-pe 1.02-2      Report versions of all modules in 
ii  libparams-validate-perl      0.77-1      validate parameters to Perl method
ii  libregexp-common-perl        2.120-1     Provide commonly requested regular
ii  libterm-readkey-perl         2.30-3      A perl module for simple terminal 
ii  libtest-inline-perl          2.103-1     Perl extension for embed tests and
ii  libtext-autoformat-perl      1.13-1      Perl module for automatic text wra
ii  libtext-quoted-perl          1.8-2       Extract the structure of a quoted 
ii  libtext-template-perl        1.44-1.1    Text::Template perl module
ii  libtext-wikiformat-perl      0.76-1      translates Wiki formatted text int
ii  libtext-wrapper-perl         1.000-2     Simple word wrapping routine
ii  libtime-modules-perl         2003.1126-2 Various Perl modules for time/date
ii  libtree-simple-perl          1.16-1      A simple tree object
ii  libxml-rss-perl              1.05-1      Perl module for managing RSS (RDF 
ii  libxml-simple-perl           2.14-4      Perl module for reading and writin
ii  perl                         5.8.8-6.1   Larry Wall's Practical Extraction 
ii  rt3.4-apache                 3.4.4-3     Apache 1 specific files for reques
ii  rt3.4-clients                3.4.4-3     Mail gateway and command-line inte
ii  sysklogd [system-log-daemon] 1.4.1-18    System Logging Daemon

Versions of packages request-tracker3.4 recommends:
ii  mysql-server                  5.0.24-3   mysql database server (current ver
ii  mysql-server-5.0 [mysql-serve 5.0.24-3   mysql database server binaries

-- no debconf information



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